Reception Administrator

St Joseph's Hospital; Newport; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Free Parking

Private Healthcare for you & a family

Free Tea, coffee & Fruit

Subsidised food & drinks in St Joe's%c

Blue Light Card access

Job summary

St Joseph's Hospital in Newport is seeking a part-time Administrator/Receptionist to support the Outpatient department. You will be the first contact for patients, visitors and staff, handling reception duties and delivering efficient administrative support to ensure smooth daily operations.

The role requires Maths and English GCSE, the ability to work independently and under pressure, and a strong focus on confidentiality and excellent customer service.

Qualifications

• Maths and English GCSE are required.
• Ability to work on own initiative and under pressure.
• Evidence of experience in a team environment.
• Experience in a customer-facing role.
• Maintain confidentiality and deliver excellent customer service.

Responsibilities

• Be the first point of contact for patients, visitors and colleagues.
• Provide reception and administrative support to ensure smooth day-to-day running of the Outpatient department.

Skills

Customer service

Communication skills

Teamwork

Prioritisation

Work under pressure

Education

Maths and English GCSE

Job description

Hours: 22.5 hours over Monday to Sunday (must be flexible between 8am-8pm)

We welcome applicants from all candidates, however; please note, we are unable to offer visa sponsorship at this time.

• Free Parking
• Private Healthcare for you & a family member
• Free Tea, coffee & Fruit
• Subsidised food & drinks in our St Joe's café
• Access to Blue Light Card

St Joseph's Values

Full Job Description can be found on our website, but here's the need to know at a glance.

We are looking for a professional, organised, and customer-focused Administrator/Receptionist to support our Outpatient department. In this role, you'll be the first point of contact for patients, visitors, and colleagues, providing exceptional reception and administrative support to ensure the smooth day-to-day running of the department.

• Maths and English GCSE
• Ability to work on own initiative and under pressure
• Evidence of experience of working and contributing to a team
• Proven ability to manage own workload and prioritise when there are competing priorities
• Relevant experience of working in an Administration environment
• Experience of being in a customer-facing role
• Confidentiality
• Excellent customer service skills and the understanding of how this benefits the business
• Excellent communication skills, both verbal and written.
• Experience of the Healthcare Industry
• Proven ability to communicate with a wide range of internal and external stakeholders including patients, staff-members, visitors, suppliers & environmental health.

Other important information

For further details on St Joseph's Hospital and the full job description please see the URL:

https://www.stjosephshospital.co.uk/careers/admin-support-services/administrator-receptionist/

Closing date is 2nd October 2026.

Please note, we will only be able to contact candidates who have been shortlisted. We appreciate your understanding.

We reserve the right to close vacancies prior to the advertised closing date, if a large number of suitable applications are received. We encourage early applications to ensure consideration.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.