Reception & Admin Specialist — Flexible Hours

Bupa UK; Chertsey; Sur place; GBP 25 000 - 31 000; Plein temps

Avantages offerts par ce poste

25 days holiday

3 paid volunteering days

Enhanced pension & life insurance

Bupa health insurance

Discounted dental cover

Digital GP access

Emotional and family wellbeing support

Financial wellbeing resources

Support for carers

Résumé du poste

Mindplace in Chertsey is seeking an Administrative Assistant to manage all administrative and receptionist activities. This role ensures smooth operation, excellent customer service, and acts as a key support network ensuring interactions with customers are special and memorable.

The role requires flexible hours, 37.5 hours per week, and rotating shifts with some weekend coverage. A customer-focused mindset and strong organizational skills are essential.

Qualifications

• Excellent communication skills both written and verbal.
• Outstanding customer service and a friendly welcoming approach.
• Administrative and reception experience.
• Well organised, reliable and proactive attitude.
• Computer literate with practical IT skills.
• Knowledge of medical terminology is desirable.

Responsabilités

• Greet and welcome customers and support the customer journey through the centre to checkout.
• Answer and screen incoming queries via phone and email, manage local mailbox.
• Maintain a well-presented reception and waiting areas.
• Ensure reports are dispatched within required timeframes and manage results.
• Ensure correct paperwork is available for visits and manage appointment packs.
• Process invoices and payments and manage post and filing.
• Organise documents to meet deadlines and balance workloads.
• Monitor stocks and order goods when required.

Connaissances

Communication skills

Customer service

Administrative experience

Organization

Computer literacy

Medical terminology

Outils

MS Office

Description du poste

Mindplace in Chertsey is seeking an Administrative Assistant to manage all administrative and receptionist activities. This role ensures smooth operation, excellent customer service, and acts as a key support network ensuring interactions with customers are special and memorable.

The role requires flexible hours, 37.5 hours per week, and rotating shifts with some weekend coverage. A customer-focused mindset and strong organizational skills are essential.