Reception/Admin

Rushden Medical Centre; Rushden; On-site; GBP 18,000 - 21,000; Full time

Job summary

Rushden Medical Centre in Rushden, United Kingdom, is seeking a friendly receptionist to join its multidisciplinary team. You will greet and direct patients, manage the appointment system, and handle confidential information with care.

You will act as a central point of contact for patients, distribute information and messages to the clinical team, and liaise with secondary care and community services as required.

Qualifications

• Greeting and directing patients.
• Booking appointments and using the appointment system.
• Processing of personal information and assisting patients.

Responsibilities

• Liaising with the multidisciplinary team and external agencies such as secondary care and community service providers.
• Acting as central point of contact for patients and distributing information and messages to the clinical team.

Job description

The receptionist is responsible for undertaking a wide range of reception duties and providing support to the multidisciplinary team. Duties may include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of personal information and assisting patients as required, To act as a central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with the multidisciplinary team member and external agencies such as secondary care and community service providers.

Rushden Medical Centre is a GP practice serving the community in and around Rushden. With a strong and diverse clinical team, the practice provides comprehensive, patient-focused primary care designed to meet the needs of a growing population.

We offer an extensive range of general medical services, including routine and urgent appointments, chronic disease management, health screening, and enhanced services delivered by our multidisciplinary workforce. Our size allows us to combine the accessibility of traditional general practice with the resilience and breadth of expertise found in larger clinical teams.

Rushden Medical Centre is committed to delivering safe, effective care while continually improving patient experience. We embrace innovation, support staff development, and work collaboratively with local health and social care partners to ensure high-quality, responsive services for our community.