Real‑Time Water Network Controller (24/7)

South Staffs Water; Cambridge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Family-Friendly Leave

Pension Scheme

Health & Wellbeing programs

Cycle to Work Scheme

Career development

Diversity & Inclusion Networks

Annual salary review

Job summary

South Staffordshire Water, operating Cambridge Water and South Staffs Water, seeks a Network Controller in Cambridge to monitor and control the water distribution network. You'll respond to alarms, coordinate out-of-hours activities, and work with field teams to maintain water quality and supply reliability.

This role requires strong communication, excellent organisational skills, and the ability to manage multiple systems concurrently.

Qualifications

• Strong communication with colleagues and stakeholders.
• Excellent organisational and time management in fast-paced environments.
• Good IT skills and confidence using multiple systems.
• Proactive, customer-focused problem solving and decision making.
• Ability to stay calm under pressure during incidents.

Responsibilities

• Monitor water supply and distribution systems using SCADA and data logging.
• Respond to operational and security alarms per procedures.
• Coordinate out-of-hours call-outs for teams and duty managers.
• Manage water movements to maintain supply and protect quality.
• Raise and assign work orders for operational response activities.
• Escalate incidents and emergencies per company procedures.
• Collaborate with customer service for timely updates.
• Identify recurring issues to improve network performance.

Skills

Strong communication

Organisational skills

IT skills

Problem solving

Calm under pressure

Teamwork

24/7 operations

SCADA experience

Tools

SCADA

Telemetry systems

Job description

South Staffordshire Water, operating Cambridge Water and South Staffs Water, seeks a Network Controller in Cambridge to monitor and control the water distribution network. You'll respond to alarms, coordinate out-of-hours activities, and work with field teams to maintain water quality and supply reliability.

This role requires strong communication, excellent organisational skills, and the ability to manage multiple systems concurrently.