Real-Time Digital Tech Performance Lead

The Aa; England; Hybrid; GBP 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Employer pension contributions up to 7

Free AA breakdown membership

GP access and wellbeing support

Employee discounts including car-salar

Zusammenfassung

The AA is seeking a Digital Technology Performance Manager to join our Roadside technology team. You’ll deliver real-time visibility into health and performance, linking technology metrics to customer and commercial outcomes.

In this data‑driven role you’ll unite monitoring, observability and operational insight, partnering with Engineering, Product and Service teams to protect digital trading performance and improve customer experience across journeys.

Qualifikationen

• Significant experience with real-time monitoring and observability.
• Ability to translate technical data into business insight.
• Experience working with cross-functional teams in digital services.

Aufgaben

• Provide real-time visibility into system activity and performance.
• Identify anomalies and risks and communicate impact.
• Collaborate with Digital Commerce, Product and Engineering to drive decisions.
• Coordinate incident response and root cause analysis.
• Develop dashboards and automation to improve resilience.

Kenntnisse

Monitoring & observability

Data analysis

Stakeholder management

Cloud technologies

Digital platforms

Jobbeschreibung

The AA is seeking a Digital Technology Performance Manager to join our Roadside technology team. You’ll deliver real-time visibility into health and performance, linking technology metrics to customer and commercial outcomes.

In this data‑driven role you’ll unite monitoring, observability and operational insight, partnering with Engineering, Product and Service teams to protect digital trading performance and improve customer experience across journeys.