Real Estate Rental Agent

Mays Group; Greater London; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Growth within lettings

Clear role definition

Develop within lettings industry

Job summary

Mays Management in London is seeking a reliable Property Viewing Agent to support our lettings team. You will travel across London to conduct professional property viewings for prospective tenants and provide clear information on each home.

This is a hands-on, customer-facing role focused on creating a positive first impression and identifying genuinely interested applicants to pass to the lettings team. A full UK driving licence and strong local knowledge of London are preferred; you will work

Qualifications

• Hands-on, customer-facing role focused on property viewings across London.
• Excellent communication and interpersonal skills.
• Reliable, punctual and well-organised with own transport.

Responsibilities

• Conducting property viewings for prospective tenants across London.
• Meeting applicants at properties and showing them around in a professional and friendly manner.
• Providing prospective tenants with basic information about the property and its features.
• Answering general questions and gauging applicants' level of interest.
• Identifying applicants who are serious about renting and willing to proceed with the property.
• Passing interested applicants and their details promptly to the lettings team for follow-up.
• Keeping the team updated on viewing outcomes, applicant feedback and any issues arising during viewings.
• Managing your viewing schedule efficiently and arriving punctually for appointments.
• Ensuring properties are left secure and presentable after viewings.
• Representing Mays Management professionally at all times.

Job description

Location: Based in Hackney, covering properties across London

About us

Mays Management is a growing property management company with an expanding portfolio of rental properties across London. We are looking for a reliable, confident and personable Property Viewing Agent to join our team and support our busy lettings department.

The role

This is a hands-on, customer-facing role focused exclusively on conducting property viewings for prospective tenants.

You will travel to properties across London, show applicants around available rental properties, answer general questions and identify applicants who are genuinely interested and willing to proceed with a property.

Your main responsibility is to deliver professional viewings, create a positive first impression and bring forward suitable, interested applicants to the lettings team for the next stage of the process.

This is a viewing-focused role. You will not be responsible for winning landlord business, negotiating tenancy agreements or managing the full lettings process.

What you’ll be doing

• Conducting property viewings for prospective tenants across London.
• Meeting applicants at properties and showing them around in a professional and friendly manner.
• Providing prospective tenants with basic information about the property and its features.
• Answering general questions and gauging applicants' level of interest.
• Identifying applicants who are serious about renting and willing to proceed with the property.
• Passing interested applicants and their details promptly to the lettings team for follow-up.
• Keeping the team updated on viewing outcomes, applicant feedback and any issues arising during viewings.
• Managing your viewing schedule efficiently and arriving punctually for appointments.
• Ensuring properties are left secure and presentable after viewings.
• Representing Mays Management professionally at all times.

What we’re looking for

• A confident, friendly and professional manner when dealing with prospective tenants.
• Excellent communication and people skills.
• A reliable, punctual and well-organised approach.
• The ability to engage with applicants and identify those who are genuinely interested in proceeding.
• A proactive attitude and the ability to work independently while keeping the team informed.
• Good local knowledge of London or the ability to travel efficiently across London.
• Previous experience in lettings, property viewings, estate agency or customer-facing roles would be an advantage.
• A full UK driving licence and access to reliable transport would be beneficial.
• A strong work ethic and a professional approach to representing the company.

What we offer

• Competitive pay, with details discussed at interview.
• The opportunity to join a growing property management company.
• A straightforward, clearly defined role focused on property viewings.
• The opportunity to develop within the lettings and property industry as the business expands.