Lettings & Management Administrator

Talent Finder; London Borough of Hackney; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

20 days' annual leave

Funded Level 3 Apprenticeship in HG &

Full training and hands-on experience

Job summary

Findlay Property in Hackney is seeking a motivated Lettings & Management Administrator to join the Broadway Market team. The role covers day-to-day administration and property-related tasks, with hands-on experience across the business and full training provided.

After a three‑month probation, there is an opportunity to undertake a government‑approved 18‑month Level 3 Apprenticeship in Housing & Property Management, gaining a recognised industry qualification while working full-time.

Qualifications

• Good communication and organisational skills.
• Computer literacy and accurate typing.
• Friendly and professional approach with clients, tenants, landlords and contractors.
• Desire to build a career in property.

Responsibilities

• Answering telephone calls and emails in a timely manner.
• Meeting and greeting clients.
• Responding to maintenance issues reported by tenants or landlords.
• Liaising with contractors, tenants and landlords to coordinate tasks.
• Carrying out property inspections and identifying refurbishment or repair needs.
• Completing tenant referencing and processing tenancy agreements.
• Managing move-in and move-out processes.
• Assisting with property marketing and occasional viewings.

Skills

Communication skills

Organisational skills

Typing

English proficiency

Interpersonal skills

Job description

Lettings & Management Administrator | Broadway Market, Hackney, E8 4PH | Full Time | £26,000-£29,000 per annum

Working Hours: Monday to Saturday, 9:30 am-5:30 pm, 40 hours per week. One in three Saturdays on a rota, with a day off in lieu during the week.

Findlay Property is a well-established sales, lettings and property management agency based in Broadway Market, Hackney. They are looking for a motivated individual to join their team and build a career in the property industry. Full training will be provided.

The Role

The successful candidate will support the Lettings & Property Management team with day-to-day administration and property-related tasks, gaining hands‑on experience across the business.

After completing a three-month probation period, there is the opportunity to undertake a government-approved 18-month Level 3 Apprenticeship in Housing & Property Management, gaining a recognised industry qualification while working full-time.

Key Responsibilities

• Answering telephone calls and handling emails and other correspondence
• Meeting and greeting clients
• Responding to reported maintenance issues
• Liaising with contractors, tenants and landlords
• Carrying out property inspections and identifying refurbishment or repair work required
• Completing tenant referencing and processing tenancy agreements
• Managing move‑in and move‑out processes
• Assisting with property marketing and conducting occasional viewings

Requirements

• Good communication and organisational skills
• Computer literacy and good typing skills
• A friendly and professional approach when dealing with clients, tenants, landlords and contractors
• A motivated individual looking to develop a career in property
• Computer literate, with good typing skills
• Excellent written and spoken English
• Good numerical and problem‑solving skills
• Friendly, outgoing and comfortable dealing with people
• Applicants must have the right to work in the UK
• Previous experience in lettings or property management

What's In It For You

• £26,000-£29,000 per annum, depending on experience
• 20 days' annual leave plus bank holidays
• Funded Level 3 Apprenticeship in Housing & Property Management after completing the three-month probation period
• Full training and hands‑on experience across the property business
• Real progression opportunities within a growing company

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