Real Estate Operations Coordinator

Knight-Frank; City of Westminster; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Knight Frank in London seeks an Operations Coordinator for the Southbank and Tower Bridge Lettings team. You will deliver outstanding customer experiences, handle inquiries, manage property records, and coordinate with multiple departments.

The role covers admin, reporting, marketing support and basic finance tasks, contributing to smooth office operations and client service excellence. With 3+ years in a similar role, you’ll be proficient in Microsoft Office, thrive under pressure, and maintain

Qualifications

• At least 3 years in an operations, administration or secretarial role.
• Proficient with Microsoft Office packages and office systems.
• Calm under pressure with strong written English and attention to detail.
• Team player who can adapt to varied tasks across the business.

Responsibilities

• Provide exceptional internal and external customer experience in every interaction.
• Assist with calls, welcome clients, capture accurate information and maintain a tidy office.
• Administer lettings records, EPCs, floorplans and related documents in inhouse systems.
• Coordinate with departments to support onboarding, reporting and project initiatives.
• Support with local marketing, property descriptions, listings and campaigns.
• Assist with financial tasks like invoicing and supplier payments; help with monthly reporting.

Skills

Microsoft Office

Communication

Attention to detail

English proficiency

Tools

Working Life

HUB

QUBE

Global Life

NorthRow

Job description

Knight Frank in London seeks an Operations Coordinator for the Southbank and Tower Bridge Lettings team. You will deliver outstanding customer experiences, handle inquiries, manage property records, and coordinate with multiple departments.

The role covers admin, reporting, marketing support and basic finance tasks, contributing to smooth office operations and client service excellence. With 3+ years in a similar role, you’ll be proficient in Microsoft Office, thrive under pressure, and maintain