Real Estate Operations & Client Experience Coordinator

Knight Frank Services Company Limited; Greater London; On-site; GBP 28,000 - 42,000; Full time

Job summary

Knight Frank Services Company Limited is seeking an experienced operations/admin professional to join the team in London. You will provide exceptional customer service, support lettings administration, ensure compliance and data security, and assist with finance reporting and office facilities.

The role demands 3+ years in a similar field, strong English communication, and a collaborative mindset to work across departments in a high-standard real estate environment.

Qualifications

• 3+ years in operations, administration or secretarial role
• Proficient with Microsoft Office
• Excellent standard of English grammar and spelling
• Calm under pressure
• Diligent and efficient

Responsibilities

• Provide an exceptional internal and external customer experience in every interaction
• Assist in Lettings administration tasks and maintain accurate records
• Support with onboarding, reporting and meetings
• Coordinate with departments to ensure smooth office operations
• Assist with compliance, GDPR and information security practices
• Liaise with clients and internal teams to deliver efficient property management services

Skills

Attention to detail

Calm under pressure

Team player

Tools

Microsoft Office

Job description

Knight Frank Services Company Limited is seeking an experienced operations/admin professional to join the team in London. You will provide exceptional customer service, support lettings administration, ensure compliance and data security, and assist with finance reporting and office facilities.

The role demands 3+ years in a similar field, strong English communication, and a collaborative mindset to work across departments in a high-standard real estate environment.