Real Estate Customer Solutions Associate

@Druce; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Above market basic salary

Commission on leads

Generous annual leave

Job summary

A leading real estate company in Greater London is hiring a Customer Solutions Advisor for its new branches in Chiswick, Fulham, and Kensal Rise. The role involves providing an exceptional customer experience, managing office operations, and supporting the sales and lettings teams. Candidates should have a strong customer service background and excellent communication skills. This position offers an above-market salary, commissions, and generous annual leave as part of a rapidly growing organization.

Qualifications

• Experience in a customer service or sales environment.
• Excellent communication skills and able to connect with clients.
• Strong work ethic with a systematic approach to sales.

Responsibilities

• Provide the initial greeting for customers entering the branch.
• Up-sell/cross-sell products to customers.
• Manage office operations and provide administrative support.
• Respond to inquiries via phone, email, and in-person.
• Understand client requirements and qualify leads.

Skills

Customer service experience

Communication skills

Motivated to provide best service

Strong work ethic

Sales skills

Education

Bachelor’s degree (preferred)

Job description

A leading real estate company in Greater London is hiring a Customer Solutions Advisor for its new branches in Chiswick, Fulham, and Kensal Rise. The role involves providing an exceptional customer experience, managing office operations, and supporting the sales and lettings teams. Candidates should have a strong customer service background and excellent communication skills. This position offers an above-market salary, commissions, and generous annual leave as part of a rapidly growing organization.