Real Estate Client Advisor

Helinsight; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

Helinsight is seeking a Customer Service Specialist to support real estate clients with tailored advisory and end-to-end assistance. The role emphasizes client-centric service and collaboration with internal teams to ensure quality outcomes.

Ideal candidates have 1–3 years in customer service or real estate, strong communication skills, and familiarity with CRM systems, MLS platforms, and standard office software. Join a dynamic team focused on professional growth and client satisfaction.

Qualifications

• High school diploma or equivalent; 1–3 years in customer service or real estate.
• Excellent verbal and written communication with professional phone and email etiquette.
• Customer-focused, detail-oriented and able to manage multiple clients and documents.
• Familiar with CRM systems, MLS platforms and basic office software.

Responsibilities

• Provide clients with tailored advisory approach.
• Generate bespoke solutions aligned with customers’ goals and investment profiles.
• Provide clients with end-to-end support.
• Guide customers from concept and up to completion and ongoing asset management.
• Build a solid professional network.
• Establish partnerships with developers, architects, legal experts, contractors, and other parties.
• Interact with other team members like financial experts, managers, etc.
• Demonstrate an exceptional level of confidentiality & integrity.
• Provide clients with transparent and client-first consulting practices.

Skills

Communication

Professional phone etiquette

Email etiquette

Education

High school diploma

Tools

CRM systems

MLS platforms

Microsoft Office / Google Workspace

Job description

Helinsight is seeking a Customer Service Specialist to support real estate clients with tailored advisory and end-to-end assistance. The role emphasizes client-centric service and collaboration with internal teams to ensure quality outcomes.

Ideal candidates have 1–3 years in customer service or real estate, strong communication skills, and familiarity with CRM systems, MLS platforms, and standard office software. Join a dynamic team focused on professional growth and client satisfaction.