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CW Recruitment; Wilmslow; On-site; GBP 14,000 - 21,000; Full time

Job summary

CW Recruitment in Wilmslow is seeking a receptionist/customer service administrator for a temporary assignment based in Handforth. The role involves answering inbound calls, handling client inquiries, and updating our in-house systems.

The ideal candidate will have confident communication skills, experience from a telephone or reception environment, and a strong eye for detail. MS Office proficiency and a courteous phone manner are essential for delivering excellent customer service.

Qualifications

• Confident communication skills and experience via telephone, reception or call centre.
• Ability to liaison with clients and handle inquiries with professionalism.
• Keen eye for detail, especially spelling, with experience in administrative/data input roles.
• Good working knowledge of MS Office and a telephone-friendly approach to delivering customer service.

Responsibilities

• Answer inbound calls and transfer queries to the relevant team.
• Accurately record information on in-house systems.

Skills

Customer service

Telephone skills

Data entry

Communication

Reception/Front desk

Tools

In-house systems

Job description

Wilmslow SK9 - Customer service ADMIN - TEMPORARY based in Handforth SK9 - immediate interview & start (£12.71 per hour) x 2 months very likely to be longer.

OFFICE BASED – 9am -5.30pm or 9am – 5pm

This is a RECEPTION / CUSTOMER support role in a busy office, acting as contact for email & calls from clients.

You will have confident communication skills and experience gained via the telephone, reception or call centre and will enjoy client liaison.

The role is to answer inbound calls, transferring the query to the relevant team member or accurately recording the information on our in-house systems.

Keen eye for detail particularly with spelling and Experience in an administrative/ data input role

A good working knowledge of MS office, together with an excellent telephone manner to deliver great customer service at all times.

This is a lively Marketing office working as a support to the team