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GoodPeople; West of England; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Fully office-based

Property Management experience

Varied admin duties

Competitive hourly rates

Job summary

Net Zero Careers Accelerator (NZCA) is seeking an organised Administrator to support a busy Property Management team in a fully office-based role. You will handle enquiries, repairs, inspections, contractor access and day-to-day property management activities, liaising with residents, contractors and external organisations.

The role requires attention to detail and strong customer service. You will work as part of an established Property Management team, ensuring accurate records and compliant

Qualifications

• Previous experience in an administrative or customer-focused role.
• Confident dealing with customers, contractors and external organisations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Able to manage multiple administrative tasks and maintain accurate records.

Responsibilities

• Provide general administrative support to the Property Management team.
• Respond to enquiries from residents and members of the public.
• Manage incoming and outgoing correspondence.
• Arrange meetings and liaise with contractors.
• Issue and manage keys provided to contractors.
• Assist with routine management reports.
• Support regular estate and property inspections.
• Record inspection outcomes and monitor outstanding actions.
• Maintain accurate stock records and monitor stock levels.
• Record and monitor reported repairs.
• Respond promptly and appropriately to customer enquiries and complaints.
• Maintain electronic filing and information systems.
• Support compliance with relevant health and safety procedures.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service

Teamwork

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

At the

Net Zero Careers Accelerator (NZCA), we connect jobseekers with fully funded training and employment opportunities that support the UK's transition to a greener economy. Working alongside employers across construction, retrofit, renewable energy and sustainability, we help candidates access rewarding careers that make a real environmental impact.

We are looking for an organised and customer-focused

Administrator to support a busy Property Management team. This is a fully office-based role involving regular contact with residents, contractors, members of the public, universities and external organisations.

The successful candidate will provide general administrative support while helping the team manage enquiries, repairs, inspections, contractor access and day-to-day property management activities.

Important to Know

Fully office based.

Customer-facing role with regular contact with residents and members of the public.

You will liaise with contractors and external organisations.

The role requires good attention to detail and accurate record keeping.

You will work as part of an established Property Management team.

Key Responsibilities

Provide general administrative support to the Property Management team.

Respond to enquiries from residents and members of the public.

Manage incoming and outgoing correspondence.

Arrange meetings and liaise with contractors.

Issue and manage keys provided to contractors.

Assist with routine management reports.

Support regular estate and property inspections.

Record inspection outcomes and monitor outstanding actions.

Maintain accurate stock records and monitor stock levels.

Record and monitor reported repairs.

Respond promptly and appropriately to customer enquiries and complaints.

Maintain electronic filing and information systems.

Support compliance with relevant health and safety procedures.

Previous experience in an administrative or customer-focused role.

Confident dealing with customers, contractors and external organisations.

Good working knowledge of

Microsoft Word, Excel, Outlook and Teams.

Strong organisational skills and attention to detail.

Excellent communication and customer service skills.

Able to manage multiple administrative tasks and maintain accurate records.

Able to work effectively as part of a team.

Previous experience within property management, housing, accommodation or a similar environment.

Experience dealing with contractors or repairs.

Experience working in a customer-facing office environment.

What We Offer

• £16.64 per hour PAYE.
• £22.10 per hour LTD.
• £24.59 per hour charge rate.
• Fully office-based working environment.
• Opportunity to gain experience within Property Management.
• Varied administrative and customer-facing responsibilities.