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GoodPeople; Loughton; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

£28,500 per annum

Permanent contract

Career progression

Dynamic environment

Immediate interview

Job summary

Net Zero Careers Accelerator (NZCA) is recruiting a Planner / Scheduler to coordinate appointments, visits and project completions, ensuring works stay on programme and deadlines are met. You will liaise with clients and internal teams, maintaining accurate scheduling records and communicating changes promptly.

The role requires at least 2 years of administration experience, strong organisation, and proficient use of Microsoft Office and Microsoft Project.

Qualifications

• At least 2 years' relevant administration experience.
• Experience working in planning, scheduling, coordination or administration.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to multitask and manage competing priorities.
• Confident communicating with clients and colleagues by telephone and email.
• Good IT skills and confidence using Microsoft Office.
• Experience using Microsoft Project or similar planning/scheduling software.
• Experience within construction, property services, housing, maintenance or a related environment.
• Understanding of building regulations.
• Previous experience working with appointments, works programmes or operational teams.

Responsibilities

• Prepare, schedule and monitor appointments, visits and project completions.
• Ensure works and appointments are planned in line with deadlines and timescales.
• Monitor progress and identify potential delays or scheduling issues.
• Liaise with clients and internal operational teams to coordinate activities.
• Maintain accurate and up-to-date scheduling records.
• Communicate changes and updates to all relevant parties.
• Make regular contact with clients, colleagues and other stakeholders by telephone and email.
• Manage multiple appointments and priorities simultaneously.
• Support the wider team with planning and administrative requirements.
• Ensure information is recorded accurately and in a timely manner.
• Escalate issues that may affect programme delivery.
• Help ensure projects and activities remain on schedule.

Skills

Planning & scheduling

Project coordination

Communication

Microsoft Office

Tools

Microsoft Project

Scheduling software

Job description

Net Zero Careers Accelerator (NZCA), we connect jobseekers with fully funded training and employment opportunities that support the UK's transition to a greener economy. Working alongside employers across construction, retrofit, renewable energy and sustainability, we help candidates access rewarding careers that make a real environmental impact.

We are recruiting a

Planner / Scheduler to coordinate appointments, visits and project completions, ensuring works remain on programme and key deadlines are met.

This role will involve regular communication with clients, operational teams and other stakeholders, making it ideal for an organised administrator who is confident managing multiple priorities and maintaining accurate project information.

The Role

As a Planner / Scheduler, you will be responsible for preparing, reviewing and monitoring appointments, visits and completions. You will ensure activities are scheduled effectively and delivered within agreed timescales, while keeping clients and internal teams informed of any changes or updates.

The role involves daily communication by both telephone and email and requires someone who is organised, proactive and comfortable working in a fast-paced environment.

Key Responsibilities

• Prepare, schedule and monitor appointments, visits and project completions.
• Ensure works and appointments are planned in line with agreed deadlines and timescales.
• Monitor progress and identify potential delays or scheduling issues.
• Liaise with clients and internal operational teams to coordinate activities.
• Maintain accurate and up-to-date scheduling records.
• Communicate changes and updates to all relevant parties.
• Make regular contact with clients, colleagues and other stakeholders by telephone and email.
• Manage multiple appointments and priorities simultaneously.
• Support the wider team with planning and administrative requirements.
• Ensure information is recorded accurately and in a timely manner.
• Escalate issues that may affect programme delivery.
• Help ensure projects and activities remain on schedule.

Essential Skills, Experience & Qualifications

• At least 2 years' relevant administration experience.
• Experience working in a planning, scheduling, coordination or administration environment.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to multitask and manage competing priorities.
• Confident communicating with clients and colleagues by telephone and email.
• Good IT skills and confidence using Microsoft Office.
• Experience using
• Microsoft Project or similar planning/scheduling software.
• Experience within construction, property services, housing, maintenance or a related environment.
• Understanding of building regulations.
• Previous experience working with appointments, works programmes or operational teams.

Personal Attributes

• Highly organised and methodical.
• Proactive and able to work independently.
• Calm and professional when managing changing priorities.
• Strong problem-solving skills.
• Customer-focused approach.
• Reliable and able to work to strict deadlines.

What We Offer

• £28,500 per annum.
• Permanent full-time opportunity.
• Opportunities for career progression as the organisation continues to grow.
• Dynamic and varied working environment.
• Immediate interview available for suitable candidates.