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Skills 4 Pharmacy; West Midlands, Long Melford; On-site; GBP 13,000 - 17,000; Full time

Job summary

Skills 4 Pharmacy in the West Midlands is hiring a Pharmacy Assistant Apprentice to support daily pharmacy operations, help customers and work closely with the pharmacy team to ensure safe, efficient service. You will study and complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and ongoing support provided across 15 months.

Working hours are Mon-Fri 9am-6pm (may include some weekend mornings); you will gain hands-on experience in dispensing,

Qualifications

• GCSEs (Maths & English) or equivalent; course support available.
• Interest in healthcare and helping customers.
• Willingness to learn and develop on the job.

Responsibilities

• Support customers at the medicines counter and respond to queries
• Assist with preparation and supply of prescriptions under supervision
• Handle stock, deliveries and maintain records
• Use pharmacy systems to process prescriptions and sales
• Maintain high standards of cleanliness, health & safety and confidentiality
• Work as part of a team to ensure excellent customer service

Skills

Customer service

Communication

Attention to detail

Teamwork

Basic IT skills

Education

GCSEs 4-9 / A-C in Maths & English

Tools

Pharmacy systems

Job description

About the role

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

What we’re looking for:

• A genuine interest in healthcare and working with people
• Strong communication and customer service skills
• Good attention to detail and willingness to learn
• Ability to work well in a fast‑paced environment
• Reliable, punctual and professional
• Basic IT skills

Duration: Typically 15 months

Training delivered alongside your job through blended learning

Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

• Earn while you learn in a respected healthcare role
• Gain a nationally recognised qualification
• Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Working Week

Mon-Fri 9am-6pm (may include Saturday mornings)

Qualifications Required

GCSEs at A-C or 4-9 or equivalent, in Maths and English desired but not essential as can be provided as part of the course.

For applicants without Maths and English Level 2 or equivalent qualifications, employment will be offered on condition of completing initial Maths and English tests to determine suitability for the course.

Training to be Provided

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.

Future Prospects

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.