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Skills 4 Pharmacy; South Shields; On-site; GBP 10,000 - 15,000; Part time

Benefits offered by this job

Training provided

Job summary

Skills 4 Pharmacy in South Shields is seeking a Pharmacy Assistant Apprentice to support daily customer service and the pharmacy team, ensuring safe and efficient service.

You will undertake a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and ongoing support provided to develop practical skills and industry knowledge over approximately 15 months. No prior pharmacy experience required.

Qualifications

• Interest in healthcare and helping people
• Willingness to learn and adapt in a fast-paced environment
• Clear communication and strong customer service
• No previous pharmacy experience required; full training provided
• Commitment to the 15-month apprenticeship duration

Responsibilities

• Assist customers at the medicines counter and respond to queries
• Assist with preparation and supply of prescriptions under supervision
• Handle stock, deliveries and maintain records
• Use pharmacy systems to process prescriptions and sales
• Maintain high standards of cleanliness, health and safety and confidentiality
• Work as part of a team to deliver excellent customer service

Skills

Communication skills

Customer service

Attention to detail

Teamwork

IT basics

Education

GCSEs maths & English

Tools

Pharmacy systems

Microsoft Office

Job description

About the role

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

What we’re looking for:

A genuine interest in healthcare and working with people

Strong communication and customer service skills

Good attention to detail and willingness to learn

Ability to work well in a fast‑paced environment

Reliable, punctual and professional

Basic IT skills

No previous pharmacy experience is required full training is provided.

Duration: Typically 15 months

Training delivered alongside your job through blended learning

Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

Earn while you learn in a respected healthcare role

Gain a nationally recognised qualification

Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Working Week

Monday to Friday 9.00am to 6.00pm

Qualifications Required

GCSEs at A-C or 4-9 or equivalent, in Maths and English desired but not essential as can be provided as part of the course.

Personal Qualities

Skills Required

Training to be Provided

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.

Future Prospects

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.