Application Manager

Centralis Group; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Training support

Flexible work arrangements

Job summary

Centralis Group in London is seeking an Application Manager to join our team in the London office. You will manage and optimize our Dynamics 365 ecosystem to meet evolving business needs.

Responsibilities include administering Dynamics 365 BC and CE, integrating with third‑party apps via APIs, developing customisations with AL in VS Code, and supporting users with training and ongoing improvements. Occasional travel is expected.

Qualifications

• 3–5 years hands-on experience with Dynamics 365 Business Central and Dynamics 365 Customer Engagement (Sales) in a functional/tech-functional role.
• Strong functional knowledge across BC Finance, Sales, Subscriptions, Projects, Master Data.
• Experience translating business requirements into technical solutions with stakeholders.

Responsibilities

• Administer, configure, and maintain Microsoft Dynamics 365 Business Central and Dynamics 365 CRM (Customer Engagement) platforms.
• Collaborate with various departments to gather requirements and deliver tailored Dynamics 365 solutions.
• Develop and customize entities, workflows, business rules, forms, dashboards; enable AI features using Copilot.
• Integrate Business Central and CRM with third‑party apps via APIs and middleware (Power Automate, Azure Logic Apps).
• Provide ongoing technical support, troubleshooting, and root cause analysis.
• Lead or assist with system upgrades, migrations, and patch deployments with minimal business disruption.
• Train end‑users and support adoption; maintain system documentation and process flows.
• Ensure adherence to data governance, security standards, and ITIL best practices.
• Monitor performance and recommend improvements for performance and scalability.
• Occasional international travel is expected.

Skills

Dynamics 365

Technical leadership

Analytical problem-solving

English fluency

Stakeholder engagement

Tools

Visual Studio Code (AL Extension)

Power Automate

Azure Logic Apps

APIs & integrations

Job description

We are currently recruiting an Application Manager to join our team in the London office. This is an excellent opportunity for a motivated professional with strong technical expertise and a flexible, solutions-oriented mindset. As part of a collaborative and dynamic team, you will play a key role in managing and optimizing our Dynamics 365 ecosystem to meet evolving business needs.

Within a team, you will have the following responsibilities:

• Administer, configure, and maintain Microsoft Dynamics 365 Business Central and Dynamics 365 CRM (Customer Engagement) platforms.
• Collaborate with various departments to gather business requirements and deliver tailored Dynamics 365 solutions.
• Develop and customize: Entities, workflows, business rules, forms, dashboards. AI-enabled features using Copilot.
• Integrate Business Central and CRM with third‑party applications and services via APIs and middleware (e.g., Power Automate, Azure Logic Apps).
• Provide ongoing technical support, troubleshooting, and perform root cause analysis.
• Lead or assist with system upgrades, migrations, and patch deployments with minimal business disruption.
• Train end‑users and support adoption across departments.
• Maintain clear and up‑to‑date system documentation and process flows.
• Ensure adherence to data governance, security standards, and ITIL best practices.
• Monitor system performance and recommend ongoing improvements for performance and scalability.
• Perform other job‑related tasks as required.
• Occasional international travel is expected (a few times per year).
• 3–5 years of hands‑on experience working with Microsoft Dynamics 365 Business Central and Dynamics 365 Customer Engagement (Sales) in a functional or techno‑functional capacity.
• Strong functional expertise across Business Central, particularly in Finance, Sales, Customer Subscriptions, Projects, and Master Data Management.
• Good functional knowledge of Dynamics 365 Sales (CE) including lead‑to‑opportunity, opportunity‑to‑order, customer management, activities, dashboards, and reporting.
• Good technical understanding of Dynamics 365 solutions, including configuration, customisations, extensions, security roles, integrations, and environment management.
• Experience translating business requirements into functional and technical solutions, working closely with business stakeholders and technical teams.
• Hands‑on experience with Visual Studio Code (AL Extension) for Business Central customisations, including extension development, object creation, debugging, and deployment across sandbox and production environments.
• Experience supporting system integrations between Business Central, Dynamics 365 CE, and third‑party applications using APIs, Power Automate, or Azure services.
• Experience working in the Financial Services sector will be a added advantage.
• Good analytical, problem‑solving, and troubleshooting skills with a proactive, solutions‑oriented mindset.
• Good communication and interpersonal skills; comfortable supporting users and delivering training sessions.
• Ability to work independently, manage priorities, and meet deadlines in a structured IT environment.
• Fluency in English (written and spoken).
• Familiarity with ITIL best practices and operating within formal support and change management frameworks.

What we offer:

At Centralis, we work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package and a number of benefits, including training support and flexibility.