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Kenect Recruitment Ltd; Walsall; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Full training provided

Job summary

Kenect Recruitment Ltd is supporting a landscaping company in Aldridge to recruit a Trainee Telemarketing Operative (Part-Time). The role starts at £12.71 per hour and is office-based with hours from 8:00am to 4:30pm.

Flexible days and a 10-week trial lead to possible full-time employment for the right candidate. No prior telemarketing experience is required as full training will be provided; however, customer service or sales experience is advantageous and helpful for handling enquiries

Qualifications

• Experience in customer service or sales is beneficial but not required.
• Willingness to learn product details and processes.

Responsibilities

• Outbound calling to warm leads from existing enquiries; no cold calls.
• Send follow-up emails and update customer records.
• Carry out general administrative tasks related to customers.

Skills

Friendly personality

Telephone manner

Great communicator

Computer literacy

Job description

Trainee Telemarketing Operative (Part-Time)

Location: Aldridge (Office Based)

Pay: Starting from £12.71 per hour (with opportunities for pay increases and career progression

We are a friendly, growing landscaping company based in Aldridge, specialising in the manufacture of bespoke garden accessories. We're looking for a confident and enthusiastic

Trainee Telemarketing Operative to join our team.

No previous telemarketing experience is required as full training will be provided. However, experience in

customer service, sales, or a similar customer-facing role would be an advantage.

The Role

This is an outbound calling position, but

there is no cold calling. You'll be contacting customers who have already made enquiries about our products, making these warm follow-up calls to discuss their requirements and provide excellent customer service.

Alongside speaking with customers, you'll also be responsible for sending follow-up emails, updating customer information, and carrying out general administrative tasks.

What We're Looking For

We're looking for someone who is:

• Confident, friendly, and bubbly with an excellent telephone manner.
• A great communicator who enjoys speaking with people.
• Able to retain information and learn about our products.
• Computer literate and comfortable using email and basic office software.
• Organised, reliable, and able to manage administrative tasks alongside customer calls.
• Previous experience in customer service or sales would be beneficial but is not essential.

Hours

Part-time to begin with.

• Working hours are

8:00am - 4:30pm.

• Days are flexible and will be agreed with the successful candidate.
• Following a successful

10-week trial period, there is the opportunity for the role to become

full-time for the right person.

What We Offer

• Full training provided.
• Starting pay of

£12.71 per hour.

• Regular opportunities for pay increases based on performance and development.
• Genuine career progression within a growing business.
• A supportive and friendly office environment.

If you're a positive, motivated individual with a confident personality and you're looking for an opportunity to develop a career in a growing company, we'd love to hear from you.