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IHG Hotels & Resorts; Torquay; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Free meal on shift

Paid holidays

Enhanced sick pay

Tronc paid monthly

Discounted room rates

Job summary

Hotel Indigo Torquay is seeking an F&B Supervisor/Team Leader to join our vibrant team. The role is part-time (32 hours per week) with weekends and evenings essential.

You will support the F&B Managers, lead the team, and help deliver memorable guest experiences in a coastal hotel setting. Experience in hospitality supervisory duties is required, along with excellent communication and a strong guest focus.

Qualifications

• Experience in a similar role within hospitality or supervisory duties within your role.
• Ability to lead and develop a team and work across F&B functions.
• Excellent communication and guest-focused approach.

Responsibilities

• Support to lead and develop the F&B team and assist F&B managers.
• Provide training and support to team members and maintain standards.
• Collaborate with kitchen and front-of-house to ensure excellent guest experiences.
• Manage guest requests and service recoveries with a calm, professional approach.
• Ensure allergen information is communicated clearly and training is up to date.

Skills

Leadership

Communication

Teamwork

Guest service

Job description

Hotel Indigo Torquay is looking for an F&B Supervisor to join our growing team and bring the Hotel Indigo values to life!

Hotel Indigo Torquay brings a vibrant new addition to this idyllic coastal town. Nestled along the stunning English Riviera, the hotel offers guests breathtaking views of Tor Bay and easy access to some of Torquay’s most iconic beaches and walking trails, where nature can be truly appreciated. Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights. Hotel Indigo provides a unique and memorable experience, offering a tonic for the body, imagination, and soul, while capturing the spirit of this historic English seaside destination.

We are looking for someone who is available to work Part-Time (32 hours per week), weekends and evening availability is essential for this role.

As an F&B Team Leader (Full-Time or Part-Time), you can expect to carry out the following duties…

Support to lead and develop the F&B Team (you will be supporting the F&B Managers to lead our team by providing training and support to our team members, helping build the teams capability and leading by example) –

experience working in a similar role within a Hospitality environment is required, or detailed evidence of completing supervisory duties within your role!

Working in a team to create an excellent environment for our guests, staying aware intolerances and allergies (you will be working closely with our wider F&B team and Kitchen team to ensure our guests have an excellent experience, you will communicate in a positive and clear manner and be aware of existing allergen information and training)

–

excellent communication and personable skills are essential for this role!

Dealing with any detailed guest requests or service recoveries (you will be supporting the team to manage any service-recoveries in an effective manner to produce the best outcomes, and work with any specific guest requests that require an extraordinary level of service) –

experience dealing with high-level service recoveries and being able to problem solve on your feet is an essential part of this role!

Just like no two Hotel Indigos are alike, we believe no two individuals are alike. Therefore, we offer our colleagues with a wide range of additional benefits to support you.

By taking a confident step in your career and joining us, you can expect to receive….

• Financial security - £14.31 per hour, guaranteed hours, paid overtime, a free meal on shift, paid holidays and enhanced sick pay! Plus Tronc paid monthly.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join a Hotel company where you can

be your authentic self,

unite a shared passion for local discovery and

Y

ou must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.