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Housing 21; Stone; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay and more

Job summary

Housing 21 is seeking an Assistant Care Manager to oversee day-to-day delivery of care services in an Extra Care scheme. You will create personalised care plans with residents and families, ensure regulatory compliance and monitor staffing to provide high-quality care with dignity and autonomy.

Join a supportive team with a strong social purpose, offering flexible working, development opportunities, and a value-driven workplace culture. Apply now to help residents live well.

Qualifications

• Proven management/supervisory experience in care services.
• Strong understanding of care planning and safeguarding.
• Strong understanding of regulatory requirements, including CQC standards.
• Experience of managing and scheduling staff rotas.
• Excellent organisation and problem solving skills.
• Willing to work towards Level 4 Lead Practitioner in Adult Care if not held.

Responsibilities

• Manage day-to-day delivery of care services within a designated Extra Care scheme.
• Create and regularly review personalised care plans with residents, families and carers, ensuring needs are met and compliant with standards.
• Oversee scheduling of rotas, ensuring adequate staffing and value for money.
• Monitor quality of care services and identify/manage risks proactively.
• Act as first point of contact for residents and partners to ensure concerns are addressed promptly.

Skills

Management/supervisory

Care planning & safeguarding

Regulatory compliance (CQC)

Staff rotas management

Organisation & problem solving

Lead Practitioner Level 4 (or upcoming

Education

Level 4 Lead Practitioner in Adult Care or equivalent

Job description

Shift Pattern: Monday - Sunday, every other weekend, between the hours of 7-7 with flexibility to suitthe business needs

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot?You’llfit in well here.

We’regrowing. Quickly andwe’reconstantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

AsAssistant Care Manager,you will manage the day to day delivery of care services within a designated Extra Care scheme. Ensuring residents receivesafe, high qualitycare tailored to their individual needs, enabling them to livewell with dignity and autonomy.

You will create and regularly review personalised care plans with new and existing residents, their families, stakeholders and carers, ensuring they meet the needs of each resident and comply with regulatory requirements and standards.

Overseeing the scheduling of rotas, providing adequate and efficient resourcing for all shifts with a focus on value for money. You’ll bedata driven, monitoring the performance and quality of care services, identifying and managing risks effectively.

Customer service skills area must, as first point of contact for our residents, families and partner agencies, you will ensure residents feel heard, supported and trust that any requirements are addressed as a priority.

Curious to know more? Ifyou’relooking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

What we're looking for

The essential requirements for the role include:

• Proven management/ supervisory experience in care services
• Strong understanding of care planning and safeguarding
• Strong understanding of regulatory requirements, including CQC standards
• Experience of managing and scheduling staff rotas
• Excellent organisation and problem solving skills
• Level 4 Lead Practitioner in Adult Care or equivalent or willing to work towards if not held

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications: 29 September 2026, with interviews taking place 7 October 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.