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CPM United Kingdom Limited; Stokenchurch; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

26 days holiday + bank holidays

Pension plan

Employee Assist Programme

Digicare+ app

CSR initiatives

Job summary

CPM United Kingdom Limited is seeking an Operations Administrator to join the Operations team at our Thame office. You will deliver operational support to ensure vibrant content and provide best-in-class customer support to retailers.

The role offers hybrid working and an annual salary up to £26K DOE, with generous holiday and pension benefits, plus wellness and CSR initiatives. You will work with Salesforce and MS Office tools to maintain records and drive efficient field operations.

Qualifications

• Experience using MS Office suite (Outlook/Word/Excel/PowerPoint).
• Ability to learn and use business software quickly.
• Strong communication and organisational skills.

Responsibilities

• Produce and dispatch account tool-kits and documentation to required standards and timescales.
• Manage account equipment distribution and asset tracking for service delivery.
• Follow audit/QC processes on contracts/photographs and completed work.
• Document working processes and contribute to improvements.
• Represent the operations team at Field Meetings as required.
• Use systems like Salesforce to maintain field support records.
• Conduct field visits and share learnings with the team.
• Handle pressure and coordinate with diverse stakeholders.
• Multi-task and manage deadlines; adapt to changes with a positive attitude.

Skills

MS Outlook

MS Word

MS Excel

MS PowerPoint

Tools

Salesforce

Job description

We're looking for an Operations Administrator to join our Operations team at our Thame office. The core function of this role is to deliver the operational requirements to ensure the app is full of vibrant content and that our retailers receive the best-in-class customer support.

Hybrid working available

Salary

Up to £26K DOE

Key Responsibilities

• To ensure that account tool-kits (e.g. Field/Supplier documentation) are produced and dispatched to required standards and timescales.
• To ensure that account equipment is distributed, and asset management is completed in support of service delivery.
• Follow an audit/QC process on contracts/photographs and work complete
• Ensure that working processes are documented
• Participate in reviewing current working practices and procedures/ systems.
• Represent operational team at Field Meetings as required.
• Use relevant software / systems to maintain effective field support e.g. salesforce
• Complete field visits and ensure that the learning from these visits are documented and shared as appropriate.
• Ability to work under pressure and with a wide range of people.
• Ability to multi-task and manage your own deadlines, negotiating as appropriate.
• A positive reaction to change - in a fast-moving environment, always with a can-do attitude
• A confident communicator who problem solves and flags potential issues, asking lots of questions to ensure understanding.
• Experience of MS applications (Outlook, Word, Excel, PowerPoint)

What's in it for you?

Salary

Up to £26K DOE

Generous Holiday Package

Recoup with 26 days of holiday plus bank holidays, extending by one day each year of service up to a generous 31 days.

Work-Life Balance

Take control of your work-life balance with the flexibility to buy and sell holiday days.

Pension Plan

Secure your future with a generous pension plan.

Corporate Social Responsibility

Engage in meaningful CSR initiatives with dedicated days for giving back to the community through charitable activities.

Employee Assist Programme

Comprehensive support for mental health, including up to 8 confidential face-to-face or virtual counselling sessions annually. Prioritise your well-being with professional guidance whenever you need it.

DIGICARE+ App

Enjoy convenient access to second opinions from doctors, personalised counselling sessions, expert nutritionist advice, and gym membership discounts-all in one place!

At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

Should you require any adjustments or support during the application process, please don't hesitate to let us know. Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.