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Royal Wolverhampton NHS Trust; Stoke-on-Trent; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid working environment

Home setup allowance

Eye care benefits

Employee Assistance Programme

Pension plan contributions

Learning portal (Mauve Academy)

Annual training allowance

Job summary

The Royal Wolverhampton NHS Trust is seeking a Payroll Services Advisor to join our payroll services team, supporting shared services for clients across the Black Country and beyond, processing circa 45,000 employees. Based at Parklands Office in Stoke, you will manage a payroll portfolio and handle variations to pay with accuracy.

You will respond to employee queries, work with ESR/Oracle, and help develop payroll procedures while delivering pension services and ensuring compliance with

Qualifications

• Experience in payroll processing for large staff groups.
• Proficient with Word, Excel and Outlook for payroll administration.
• Knowledge of statutory legislation relevant to payroll.
• Experience with ESR/Oracle preferred; NHS context is desirable.

Responsibilities

• Process a designated payroll portfolio including all variations to pay.
• Respond to employee queries through multiple channels.
• Complete administration for P45/P46/P60/P6 forms and issue letters.
• Deliver a gold standard pensions service to employees.
• Assist in developing payroll procedures and controls.
• Support Team Leaders and HMRC taxation issues.

Skills

Payroll processing

Excel

Word

Outlook

Pensions administration

Customer queries handling

ESR/Oracle

Tools

Oracle ESR

EASY

Job description

Payroll Services Advisor | The Royal Wolverhampton NHS Trust

An exciting opportunity has arisen for an enthusiastic and motivated Payroll Officer/Payroll Services Advisor to join the Payroll Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 45,000 employees.

Based in our Parklands Office in Stoke, you will be responsible for a section of payroll for day to day processing, inputting and calculation associated with providing an excellent payroll service.

Payroll processing, accurately calculating and administering a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned.

Dealing with employees queries through various communication methods.

The payroll system uses a dedicated NHS system; Electronic Staff Record (ESR) this is an Oracle based system. Experience of Oracle or ESR is highly desirable. An excellent understanding of statutory legislation together with a sound knowledge of IT is essential. You should be able to use Word, Excel and Outlook confidently. Knowledge of EASY would be helpful but not essential.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as“Good”by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly

To accurately calculate and administer a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned.

To complete all administration for a designated payroll portfolio inclusive of 'P' forms (P45/P46/P60/P6) and send standard letters to employees and external bodies.

To ensure the provision of a 'gold standard' pensions service to employees.

Assistance with the ongoing development of internal Payroll procedures and controls

To assist Team Leaders, with HMRC on taxation issues

This advert closes on Wednesday 30 Sep 2026

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.