Pensions Payroll Team Leader

WTW; Redhill; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid working options

Private healthcare

Employee wellbeing program

Pension scheme matching

Job summary

WTW in Redhill is seeking a Payroll Team Leader to supervise a team of payroll professionals and oversee pensioner payroll administration. The role focuses on accuracy, timely processing, and adherence to procedures within a hybrid working pattern.

You will drive efficiency, ensure monthly tasks are completed, and act as a reference on complex cases while continuing to develop knowledge of pensioner payroll and related systems.

Qualifications

• Experience handling pensioner payroll administration.
• People management experience.
• Progression in CIPP qualification would be an advantage.

Responsibilities

• Lead and manage a team of Payroll Administrators and Senior Payroll Administrators.
• Ensure monthly tasks are completed for all schemes handled by your team.
• Maintain knowledge of pensioner payroll administration and act as a technical reference.
• Ensure work follows HMRC guidelines, procedures and quality standards.
• Log all work in Workflow and monitor service levels; lead complex projects when needed.

Skills

People management

Interpersonal skills

Time management

Accuracy

Numerical/analytical

Computer literacy

Microsoft Excel

Pensioner payroll

Education

CIPP qualification (advantage)

Tools

PMS6000

GPS

Workflow

Q-Tax Pro

Outsourced Printers Web Portal

Non-UK payroll software (ROI)

Job description

This is a great opportunity to join our Payroll Team as a Payroll Team Leader in our Redhill office working hybrid. As a Payroll Team Leader, you will be responsible for checking responsibilities for the payroll running processes on behalf of some of the UK's best-known employers. Our role is to ensure that our pensioners are paid on time and accurately, and that all other related tasks are dealt with correctly in line with current procedures.

The Role

• Manage a team of Payroll Administrators and Senior Payroll Administrators and be responsible for ensuring that all schemes allocated to your team have had monthly tasks completed.
• Maintain and develop your own knowledge of pensioner payroll administration and be a point of reference on technical issues and non-standard cases.
• Ensure work allocated is carried out in accordance with:
• HMRC legislation.- Practice guidelines.
• Documented operating procedures.
• Quality standards.
• Performance / Service standards.
• Ensure all work is logged onto and processed through Workflow.
• Must be able to work to a high level of accuracy.
• Monitor own workflow and that of junior associates via Workflow to ensure service levels are achieved.
• Take the lead in more complex/project work when required.
• Build and maintain technical, procedures and client knowledge through experience.
• Work with Payroll Management to improve operational efficiency and reduce costs e.g. automation, full use of standard procedures.
• Ensure team members are fully informed of: -
• Current events.
• Procedural changes.
• PAYE changes.
• Manage automated payroll calculation system processes.
• Deal with the authorisation of payments made outside of the payroll system as required.
• IT/BENEFITCONNECT - Ensure your payroll client databases are complete, accurate and standard.
• Maintain a good working knowledge of all systems and products to include - PMS6000, GPS and Workflow
• Microsoft packages (Outlook/Excel/Word)
• Q-Tax Pro
• Outsourced Printers Web Portal
• Non-UK payroll software as required, e.g. ROI
• Offshore Island spreadsheets

What you'll bring:

• Experience dealing with pensioner payroll administration is essential
• Experience with People management is essential
• Progression in CIPP qualification would be an advantage.
• Interpersonal skills to included excellent written and verbal communication.
• Ability to influence others in support of change.
• Good time management skills and the ability to organise and prioritise own workload.
• Able to work to a high level of accuracy.
• Able to work well under pressure, stay focussed and meet targets.
• Computer literate with fast and accurate keyboard input skills and an intermediate working knowledge of Microsoft packages.
• Numerical, analytical and problem solving abilities.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.