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Morgan Hunt UK Ltd; St Albans; On-site; GBP 17,000 - 22,000; Full time

Job summary

Morgan Hunt UK Ltd in St Albans is assisting a local housing provider to recruit an Independent Living Officer (Temporary). The role focuses on delivering a person-centred service to tenants in Independent Living accommodation, helping them live safely and with dignity.

You will visit residents 30-40 times per week, develop tailored support plans, coordinate with team leaders, and act as the main contact for residents while escalating complex issues as needed.

Qualifications

• Experience in social housing and supporting vulnerable tenants.
• Excellent communication and interpersonal skills.
• Proactive and compassionate approach to problem-solving.
• A valid driving licence and access to a vehicle for travel between schemes.

Responsibilities

• Visit residents across schemes, ~30–40 visits per week.
• Provide housing-related support to promote independence and well-being.
• Engage with residents to create tailored support plans and offer reassurance.
• Act as a key point of contact for residents while escalating complex matters.
• Collaborate with a team of Independent Living Officers led by experienced team leaders.

Skills

Communication skills

Interpersonal skills

Social housing experience

Driving licence

Job description

Job Title: Independent Living Officer (Temp)

Location: St Albans

About the Role:

Are you passionate about making a difference in people's lives? Join a dynamic team dedicated to empowering residents to live safely, independently, and with dignity. As an Independent Living Officer, you'll play a vital role in delivering a person-centred service, supporting tenants in Independent Living accommodation. This is your chance to make a real impact while working in a supportive and collaborative environment.

Responsibilities of the Independent Living Office include:

• Visiting residents across various schemes, with 30-40 visits per week
• Providing housing-related support that promotes independence and well-being
• Engaging with residents to create tailored support plans and offer reassurance
• Acting as a key point of contact for residents while escalating complex matters through the appropriate channels
• Collaborating with a team of Independent Living Officers, led by experienced team leaders

Candidates for the role of Independent Living Officer will need:

• Experience in social housing and supporting vulnerable tenants
• Excellent communication and interpersonal skills to connect with diverse clients
• A proactive and compassionate approach to problem-solving
• A valid driving license and access to a vehicle for travel between schemes

Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.