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The Recruitment Co; Royal Hillsborough; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Full-time hours

Weekday pattern

Supportive CAMHS team

Job summary

The Recruitment Co in Northern Ireland is seeking an Administrator / Referral Processing Higher Clerical Officer to join CAMHS, providing clerical and administrative support in a busy healthcare setting.

This full-time role offers 37.5 hours per week with a Monday to Friday pattern, 9:00am to 5:00pm, and an immediate start.

You will handle telephony, referrals, room bookings, typing, records management, and reception cover, contributing to a supportive CAMHS team.

Qualifications

• Previous administrative experience in a busy office environment.
• Excellent organisational and communication skills.
• Strong typing and IT skills.
• Ability to manage a varied workload and meet deadlines.
• Attention to detail and accuracy when processing information.
• Experience of using Encompass would be advantageous.

Responsibilities

• Managing telephony and responding to enquiries professionally.
• Booking rooms and coordinating appointments.
• Preparing and sending appointment correspondence.
• Typing and producing documentation accurately.
• Photocopying and general administrative support.
• Logging and processing referrals.
• Updating information systems and maintaining waiting lists.
• Providing reception cover as required.
• Electronic filing and records management.
• Undertaking any other duties appropriate to the grade/banding of the post

Skills

Typing

Organisational skills

Communication skills

IT skills

Attention to detail

Tools

Microsoft Office

Job description

Administrator / Referral Processing Higher Clerical Officer

Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Start Date: Immediate Start Available

About the Role

We are seeking a highly organised and motivated

Administrator / Referral Processing Higher Clerical Officer to join our team within CAMHS. This is an excellent opportunity for an experienced administrator who can provide efficient clerical and administrative support in a busy healthcare environment.

Main Duties and Responsibilities

• Managing telephony and responding to enquiries professionally
• Booking rooms and coordinating appointments
• Preparing and sending appointment correspondence
• Typing and producing documentation accurately
• Photocopying and general administrative support
• Logging and processing referrals
• Updating information systems and maintaining waiting lists
• Providing reception cover as required
• Electronic filing and records management
• Undertaking any other duties appropriate to the grade/banding of the post

Essential Skills and Experience

• Previous administrative experience in a busy office environment
• Excellent organisational and communication skills
• Strong typing and IT skills
• Ability to manage a varied workload and work to deadlines
• Attention to detail and accuracy when processing information
• Experience of using

Encompass would be advantageous

What We Offer

• Full-time hours (37.5 per week)
• Monday to Friday working pattern
• Opportunity to work within a supportive CAMHS team