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Sue Ryder Care; Reading; On-site; GBP 9,800 - 13,000; Part time

Benefits offered by this job

Holiday allowance 27-33 days

Pension scheme

Staff discount

Refer a Friend

Maternity/paternity pay

Sick pay

EV scheme

Healthcare plan

Death in Service

Online staff discount

Induction program

Employee support

Job summary

Sue Ryder Care in Reading is seeking a Shop Supervisor at Shinfield Road to lead a busy charity shop, drive sales and donor engagement while upholding high merchandising and safety standards.

This part-time role offers weekend work, 15 hours a week, and a supportive team. You will recruit and coach volunteers, build community links and champion the Sue Ryder brand in store campaigns.

Benefit highlights include generous holiday allowance, pension, staff discounts and wellbeing schemes.

Qualifications

• Experience in retail leadership and achieving targets.
• Ability to lead a team and motivate volunteers.
• Strong customer service and community engagement skills.
• Willingness to lift and move stock in a high-donation shop.

Responsibilities

• Drive sales, income and performance against targets.
• Motivate the team to deliver excellent service to customers and donors.
• Build community relationships to generate donated stock.
• Recruit, train and retain a committed volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand and fundraising initiatives.

Skills

Retail leadership

Team motivation

Customer service

Stock management

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Shinfield Road, Reading shop

As the largest Sue Ryder shop in the Reading area, our Shinfield Road store has a fantastic variety of new and donated goods. From furniture to bric-a-brac and electrical items, to ladies and men's and kids' clothing. Come and visit and find that great brand at a bargain price.

Shinfield is a one floor shop, parking outside & local bus routes stop outside the shop.

This is a high donation shop & furniture shop, it is a very hands-on role which involves lifting & moving stock, always varied & no 2 days are the same.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 15th October

Interview date: w/c 26th October

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Shop Supervisor

Company: Sue Ryder Care Salary: from £12.79 an hour Hours: Part-time Location: Reading Working pattern: On-site Job type: Permanent Posting date: 1 Oct 2026 Closing date: 15 Oct 2026

Summary

Shop Supervisor

205 Shinfield Road

Whiteknights Retail Centre

Reading

RG2 8HA

15 hours per week inc weekends on rota

£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Shinfield Road, Reading shop

As the largest Sue Ryder shop in the Reading area, our Shinfield Road store has a fantastic variety of new and donated goods. From furniture to bric-a-brac and electrical items, to ladies and men’s and kids' clothing. Come and visit and find that great brand at a bargain price.

Shinfield is a one floor shop, parking outside & local bus routes stop outside the shop.

This is a high donation shop & furniture shop, it is a very hands-on role which involves lifting & moving stock, always varied & no 2 days are the same.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 15th October

Interview date: w/c 26th October

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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