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Sue Ryder Care; Birmingham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

27 days holiday + bank holidays

Company pension

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Electric Vehicle Scheme

Healthcare Cash plan

Staff discount online 10%

Induction programme

Employee support programme

Enhanced sick pay

Death in Service

Job summary

Sue Ryder Care in Birmingham is seeking a Shop Assistant to support the Harborne store on Sundays, contributing to sales, donor service and community engagement. You will help maintain merchandising, stock and health & safety standards while promoting Sue Ryder campaigns and initiatives.

This part-time role offers a 6.5-hour Sunday shift (9:30am–4:30pm) at £12.71 per hour, with 1 in 2 weekends worked and a strong work-life balance in a fulfilling charity setting.

Qualifications

• Experience in retail sales and cash handling.
• Strong customer service and communication skills.
• Ability to maintain shop standards and merchandising.
• Familiarity with EPOS systems and stock control.

Responsibilities

• Drive sales and income to meet targets.
• Provide excellent service to customers and donors.
• Help build community relationships to source quality donated stock.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep shop fresh and well presented.
• Champion the Sue Ryder brand in-store campaigns and fundraising initiatives.

Skills

Retail experience

Customer service

Stock management

EPOS processes

Job description

6.5 hours to be worked on a Sunday, 9.30am to 4.30pm.

£12.71 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your customer service skills to a role with real purpose.

You’ll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Assistant at our Harborne shop

Located on Harborne High Street, our large Sue Ryder store has everything you could need, including furniture, clothing and a range of homeware.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• Enhanced sick pay
• Death in Service benefit

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Interview date: 29th October

Closing date: 22nd October

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Shop Assistant

Company: Sue Ryder Care

Salary: from £12.71 an hour

Hours: Part-time

Location: Birmingham

Working pattern: On-site

Job type: Permanent

Posting date: 8 Oct 2026

Closing date: 22 Oct 2026

Summary

6.5 hours to be worked on a Sunday, 9.30am to 4.30pm.

£12.71 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your customer service skills to a role with real purpose.

You’ll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Assistant at our Harborne shop

Located on Harborne High Street, our large Sue Ryder store has everything you could need, including furniture, clothing and a range of homeware.

27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)

Company pension scheme

Staff discount with thousands of retailers

Refer a Friend scheme - £250 payment

Enhanced maternity, paternity and adoption pay

Electric Vehicle Scheme

Healthcare Cash plan, to claim back costs of routine healthcare

Staff discount of 10% on new goods online at shop.sueryder.org

Structured induction programme and learning and development opportunities.

Access to Employee support programme

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully