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ISS Facilities Services; Pontefract; On-site; GBP 18,000 - 21,000; Full time

Job summary

ISS Facilities Services is hiring a Catering Assistant in Pontefract. The role requires supporting a motivated team, delivering top-class customer care, and maintaining high hygiene standards.

You will work within our catering and operations teams to ensure client satisfaction and safe service. The position emphasizes a positive, can-do attitude, basic food hygiene knowledge, and the ability to follow instructions while taking initiative for the customer’s benefit.

Qualifications

• Catering experience preferred but attitude is essential.
• Knowledge of food hygiene principles is beneficial.
• Ability to follow instructions and use initiative in customer service.
• Customer-focused with a drive to provide excellent experiences.

Responsibilities

• Work as part of a motivated and passionate team.
• Deliver the highest standard of customer care.
• Maintain high hygiene and cleanliness standards on site.
• Uphold Health & Safety values and keep a safe environment.
• Meet deadlines and provide prompt meal service.
• Represent the catering and operations teams with client focus.

Skills

Catering experience

Positive can-do attitude

Job description

Catering Assistant

Company: ISS Facilities Services

Location: Pontefract, WF7 5HF

Working Pattern: Monday - Friday, 11:00 - 13:30

Contract Type: Permanent

Hourly Rate: £13.45

Hours of work: 12.5

Job type: Permanent

Posting date: 13 Oct 2026

Closing date: 12 Nov 2026

The Role

• Work as part of a motivated and passionate team
• Deliver the highest standard of customer care
• Work to a high standard of general hygiene, maintaining the cleanliness of the site
• Uphold our Health & Safety values, always keeping a secure and safe environment
• Keep to deadlines, with prompt service of meals in line with our standards of accuracy
• Represent our catering & operations teams always thinking of Client satisfaction

About You

• Enthusiastic and positive approach to work
• Catering experience is preferred, but a positive, can-do attitude is essential
• Good understanding of the principles of food hygiene
• Able to follow instructions, while also using initiative to make appropriate decisions in the best interests of the customer
• Customer-focused, ensuring every customer has an excellent experience
• A determined team player who works well with others

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.

Proud member of the Disability Confident employer scheme

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.