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Mencap; Plymouth; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

24 days paid holiday (pro rata)

Discounts at high-street retailers

Health cash plans

Interest-free loans

Job summary

Mencap in Plymouth is recruiting a Assistant Service Manager for a 12 month Fixed Term contract. You will lead a care service, ensuring high-quality, person-centred support and cost-effective delivery. You will be a DBS-cleared, resilient leader able to cover for other managers when needed.

The role requires strong team development, stakeholder liaison, and a flexible schedule including occasional weekends and on-call duties to meet service needs.

Qualifications

• Strong leadership is key to the success of our services.
• Experience managing in care settings and supporting teams.
• Flexible and able to cover for other managers when needed.

Responsibilities

• Work with people living in the service to ensure high-quality, person-centred support.
• Monitor service quality and ensure compliance.
• Be a role model and support continuous development of the team.
• Liaise with families and other stakeholders.

Skills

Leadership

People management

DBS check

Job description

Assistant Service Manager (12 month FTC) - Plymouth

We now have an exciting opportunity for a Assistant Service Manager in Plymouth, Devon area on a 12 month Fixed Term contract

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.

The suitable candidates will ensure that our services reach the highest possible standards in terms of quality and cost effectiveness - in this way, you will help us to meet needs of the people we support and encourage real involvement and influence in what we do. You will need to be computer literate and have experience managing in care. Self-motivation, determination, confidence, passion for positive change and an ability to make difficult decisions under pressure are also key to this role.

You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, and be able to cover for other service managers in the area when on leave.

Key Responsibilities

• Work with the people living in the service and the team to ensure high-quality person-centred support
• Monitor the quality of the service, ensuring it is fully compliant.
• Be an exemplary role model for the team and ensure their continuous development to ensure high standards are continuously met
• Liaise with the families and other stakeholders of the people living in the service

*All roles are subject to an enhanced DBS check and suitable references.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!

https://jobs.mencap.org.uk/benefits.aspx

About Mencap

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

Proud member of the Disability Confident employer scheme

Company: Mencap Salary: £14.28 to £14.28 a year Hours: Full-time Location: Plymouth, PL2 3PD Job type: Contract Posting date: 18 Sept 2026 Closing date: 17 Oct 2026