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Tamworth Borough Council; Peacehaven; On-site; GBP 26,000 - 29,000; Part time

Job summary

Tamworth Borough Council is seeking a Seasonal Visitor Services Assistant for Tamworth Castle. The role involves day-to-day delivery of visitor services, including the ticket office, shop, welcome desk, museum engagement, events and private bookings. It is a site-based, on-site position with 5.5 hours per week to be worked on Saturdays.

The post is a seasonal contract, 48 weeks per annum, with a salary from £26,016 per year pro rata. Closing date is 23 Oct 2026.

Qualifications

• Delivery of visitor services including ticket office, shop, welcome, museum engagement and events.
• Maintain high standards of display, cleanliness and customer service on site.
• Assist with private bookings and events as required.

Responsibilities

• Engage with visitors to ensure an outstanding experience on site.
• Keep display areas clean and tidy and report defects or damage.
• Assist at reception and shop to sell tickets, drinks, snacks and souvenirs.

Job description

5.5 hours per week to be worked on Saturdays

Seasonal contract

48 weeks per annum

Located in the heart of Staffordshire, Tamworth is a vibrant and well connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.

We are looking to appoint a Visitor Services Assistant at our award-winning visitor attraction. The role will provide an outstanding visitor experience through the day-to-day delivery of visitor services including ticket office/shop, visitor welcome, museum engagement, events and private bookings.

Reporting to the Castle Manager, the role includes engaging with visitors to ensure the best possible experience on site, keeping display areas clean and tidy and reporting any defects or damage, assisting in all aspects of the visitor reception and shop to sell tickets, drinks/snacks and souvenirs, replenishing stocks and supplies to maintain high standards for visitors and patrolling the Castle to ensure a safe and secure environment. Above all you will be a brand ambassador for Tamworth Castle and part of a visitor-focused team.

Proud member of the Disability Confident employer scheme

Seasonal Visitor Services Assistant

Company: Tamworth Borough Council

Salary: from £26,016 a year, pro rata

Hours: Part-time

Location: B79 7NA

Working pattern: On-site

Job type: Contract

Posting date: 9 Oct 2026

Closing date: 23 Oct 2026

Summary

TAMWORTH BOROUGH COUNCIL

TAMWORTH CASTLE

Seasonal Visitor Services Assistant

£26,016 per annum pro rata

Site based

5.5 hours per week to be worked on Saturdays

Seasonal contract

48 weeks per annum

Located in the heart of Staffordshire, Tamworth is a vibrant and well connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.