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Bupa; Painswick; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid breaks

Flexible hours

Job summary

Bupa operates Richmond Villages Painswick, where waiting on staff play a vital role in delivering dignified, personalized care during meals. You will set up dining tables, serve at mealtimes, prepare trays and provide room service to residents who wish to dine in their rooms, while maintaining high cleanliness standards and safety throughout the village restaurant and café.

The role supports various areas as needed and emphasizes teamwork, flexibility with hours, and a commitment to delivering

Qualifications

• Background in customer service; catering or kitchen experience not essential as training is provided.
• Strong communication and teamwork in diverse team.
• Commitment to providing outstanding service to residents and maintaining a clean, sanitary environment.

Responsibilities

• Set up tables in the restaurant and café.
• Serve in the restaurant and café at mealtimes.
• Prepare trays and provide room service to village residents.
• Serve drinks at the bar (18+).
• Keep restaurant, café and kitchen areas tidy and clean at all times.
• Support other areas as required, such as delivering refreshments or removing trays.

Skills

Customer service

Communication

Teamwork

Catering

Job description

£12.90 per hour - Paid breaks

Bank - Flexible with hours worked, picking up shifts to suit your availability

We make health happen

At Bupa, we offer essential support when it matters most. Richmond Villages Painswick provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10.

Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalized attention, promotes social interaction, and contributes to overall well-being.

You'll help us make health happen by:

Setting up tables in the restaurant and café

Serving in the restaurant and café at mealtimes

Preparing trays and providing room service to village residents who wish to stay in their rooms for meals

Serving drinks at the bar as required (only applicable to applicants over 18 years old)

Ensuring that the restaurant and café are tidy and meet all high standards

Keeping the kitchen area clean and tidy at all times

You may also be asked to support other areas as required, such as serving meals to or removing trays from resident's rooms, restocking resident's personal kitchens or delivering refreshments to other locations in the village.

Key Skills / Qualifications needed for this role:

You are a person who cares deeply for others and is driven to make a significant impact on people's lives. With your background in customer service, and potentially some experience in catering or kitchen roles-though not essential as training is provided-you excel in communication. You thrive in a tight-knit team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in upholding a clean, orderly, safe, and sanitary environment.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.