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ESSENTIAL EMPLOYMENT LTD; Old Down; On-site; GBP 17,000 - 19,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Stroud is seeking a Business Support Officer to provide comprehensive support to the Building Control service, handling day-to-day operations and deputising for the Team Leader when required. Responsibilities include managing fee reconciliation, creating purchase orders and invoices, preparing reports, and processing applications using the relevant systems.

Excellent IT and communication skills, plus a proactive approach, are essential to deliver outstanding customer

Qualifications

• Experience in administrative support
• Strong IT capability
• Excellent communication skills

Responsibilities

• Provide comprehensive administrative support to the Building Control service.
• Manage fee reconciliation, raise purchase orders and invoices.
• Prepare service reports and accurately register/process applications in relevant systems.
• Handle customer enquiries across phone, email and face-to-face channels.

Job description

Business Support Officer needed in Stroud

This is a temporary role and the rate is £12.71ph PAYE

The reference number is: 5305878

The successful candidate will provide comprehensive business support to the Building Control service, ensuring smooth day-to-day operations and confidently deputising for the Team Leader when required. They will manage fee reconciliation, raise purchase orders and invoices, prepare service reports, and accurately register and process applications using relevant systems.

They will handle customer enquiries across phone, email and face-to-face channels, record site inspection requests, and maintain high-quality electronic records through scanning and data input. Bringing strong communication skills, excellent IT capability and a proactive, flexible approach, they will demonstrate sound judgement, effective workload management, and a commitment to delivering exceptional customer service while identifying opportunities to improve administrative processes.