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British Heart Foundation; Norwich; On-site; GBP 9,643,000 - 15,154,000; Part time

Job summary

British Heart Foundation in Norwich is seeking a Sales Assistant to join our busy furniture stores. This part-time role covers 13 hours a week, includes weekends and bank holidays on a rota, and involves delivering frontline customer service.

You’ll help merchandise donated stock, work with the E-Commerce team to boost online sales, and be prepared for a physically demanding role that may involve lifting large items. You’ll operate with autonomy while learning about BHF.

Qualifications

• Customer-focused with a friendly, proactive approach.
• Willingness to work weekends and bank holidays.
• Physically capable of lifting and moving large furniture.
• Team player in a fast-paced charity retail environment.

Responsibilities

• Engage with customers and promote the charity's mission.
• Merchandise donated stock to maximise sales potential.
• Collaborate with the E-Commerce team to grow online sales.
• Work flexibly in a busy store, including weekends and bank holidays.

Job description

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further – join us as a Sales Assistant in Norwich

This is a part time role working 13 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

You’ll join the team on a permanent contract.

What does this role involve?

As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity’s mission


• Organise and merchandise donated stock creatively to maximise sales potential


• Collaborate with our E-Commerce team to maximise online sales

Please note, this role can be physically demanding and will involve lifting large pieces of furniture.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.