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British Heart Foundation; Scarborough; On-site; GBP 17,000 - 18,000; Part time

Job summary

British Heart Foundation is seeking a Sales Assistant in Scarborough for a part-time, 13-hour week role. The position requires weekend availability and flexibility for bank holidays, with duties including customer service, till work, and merchandising.

The role offers a dynamic charity retail environment where teamwork and adaptability are essential, including occasional collaboration with our E-Commerce team to grow online sales.

Qualifications

• 18+ years old to apply.
• Part-time role: 13 hours per week, weekends and bank holidays on rota.
• In charity retail, deliver first-class customer service and adapt to a fast-paced environment.

Responsibilities

• Engage with customers and promote our charity’s mission.
• Organise and merchandise donated stock to maximise sales potential.
• Collaborate with the E-Commerce team to boost online sales.

Skills

Customer service

Merchandising

Teamwork

Flexibility

Cash handling

Job description

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further – join us as a Sales Assistant in Scarborough

This is a part time role working 13 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

Candidate must be able to work on Sundays plus 1 other day throughout the week including Weekends and Bank Holidays.

What does this role involve?

As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity’s mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales

As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role.

Please note, this role can be physically demanding and will involve lifting large pieces of furniture / moving a high volume of donation bags.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £12.71 per hour (depending on age)