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British Heart Foundation; Cheltenham; On-site; GBP 12,000 - 15,000; Part time

Job summary

British Heart Foundation in Cheltenham is seeking a part-time Sales Assistant for 13 hours a week in our busy furniture store. This role is flexible to cover weekends and bank holidays on a rota basis.

You'll be at the heart of our retail operation, delivering first-class customer service, helping with till duties, sorting donations and merchandising donated stock to maximise sales. Join a charity shop environment that values teamwork, physical work including lifting large pieces of furniture,

Qualifications

• Customer service experience required.
• Flexibility to work weekends and bank holidays on a rota.

Responsibilities

• Engage with customers and provide exceptional service.
• Merchandise donated stock creatively to maximise sales.
• Collaborate with the E-Commerce team to boost online sales.
• Work on the till and sort donations.

Skills

Customer service

Sales

Job description

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further – join us as a Sales Assistant in Cheltenham

This is a part time role working 13 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

You’ll join the team on a permanent contract.

What does this role involve?

As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

Engage with customers, providing exceptional service and promoting our charity’s mission

Organise and merchandise donated stock creatively to maximise sales potential

Collaborate with our E-Commerce team to maximise online sales

Please note, this role can be physically demanding and will involve lifting large pieces of furniture.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.