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British Heart Foundation; Bowness-on-Windermere; On-site; GBP 12,000 - 15,000; Part time

Job summary

British Heart Foundation in Bowness-on-Windermere is seeking a Sales Assistant for a busy charity clothing store. This part-time role covers 14 hours per week, with shifts including weekends and bank holidays on a rota basis, to support a fast-paced team delivering great customer service.

You will engage with customers, merchandise donated stock creatively, and collaborate with our E-Commerce team to maximise online sales, while keeping the store running smoothly when the manager is absent.

Qualifications

• Retail experience preferred.
• Confident with customers and thrives in a fast-paced environment.
• Able to work weekends/bank holidays on a rota.

Responsibilities

• Engage with customers, providing exceptional service and promoting our charity’s mission.
• Organise and merchandise donated stock creatively to maximise sales potential.
• Collaborate with our E-Commerce team to maximise online sales.

Skills

Customer service

Teamwork

Flexibility

Job description

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further – join us as a Sales Assistant in Bowness

This is a part time role working 14 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

What does this role involve?

As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity’s mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales

As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role.

Please note, this role can be physically demanding and will involve lifting large pieces of furniture / moving a high volume of donation bags.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.