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Churchill Group; Milton Keynes; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Employee-owned culture

33 days leave

Enhanced parental pay

Online GP and mental wellbeing support

Volunteer days and community support

Training & progression opportunities

Wellbeing and Inclusion initiatives

Awards and recognition programs

Job summary

Churchill Group is recruiting an HR Operations Partner to provide expert Employee Relations guidance and hands-on support to operational managers in a fast-paced, unionised environment.

You will lead complex ER cases, drive change initiatives and coach managers to improve people practices across the division; this role requires CIPD Level 5 (or progress) and a full UK driving licence for national travel. The role sits in the People & Culture function and reports to the Head of HR.

Qualifications

• Experience in a fast-paced, unionised environment.
• Expert Employee Relations guidance aligned to legislation and best practice.
• Experience partnering with operational leaders to influence outcomes.
• Experience supporting organisational change including restructures and TUPE.
• Excellent communication, coaching, negotiation and problem-solving skills.
• CIPD Level 5 qualification (or working towards) and driving licence.

Responsibilities

• Act as a trusted HR partner to operational managers, providing expert advice across people matters.
• Lead complex Employee Relations cases, ensuring compliance with employment law and policies.
• Build stakeholder relationships and influence positive people outcomes across the division.
• Coach and develop managers to build capability and consistency in people management.
• Support organisational change initiatives, including restructures, redundancies and TUPE activity.
• Collaborate with HR, Recruitment and L&D to deliver joined-up people solutions.

Skills

HR experience

Employee Relations

Stakeholder management

Coaching & development

Communication & negotiation

Problem solving

Education

CIPD Level 5 (or working towards)

Full UK driving licence

Job description

Location: Hybrid role with national travel

Package: Competitive salary + car allowance

We're looking for an experienced

HR Operations Partner

This is an excellent opportunity for a hands-on HR professional who thrives in a fast-paced, unionised environment. Working closely with operational managers, you'll provide expert guidance on complex employee relations matters, support organisational change activity, and help drive consistent people management practices across the division.

Reporting to the Head of HR, you'll be part of a supportive Employee Relations team, collaborating with colleagues across the wider People & Culture function. Supporting a growing division with ongoing national mobilisations, you'll work closely with operational managers, providing expert Employee Relations advice and practical HR support to help drive operational success.

As a HR Operations Partner you'll be:

• Acting as a trusted HR partner to operational managers, providing expert advice and guidance across a broad range of people matters.
• Leading complex Employee Relations cases, ensuring compliance with employment legislation, company policies and best practice.
• Building strong stakeholder relationships and influencing positive people and business outcomes across the division.
• Coaching and developing managers, building capability, confidence and consistency in people management practices.
• Supporting organisational change initiatives, including restructures, redundancies, TUPE activity and performance improvement programmes.
• Working collaboratively across HR, Recruitment and Learning & Development to deliver joined-up people solutions, support talent development and drive continuous improvement.

As a HR Operations Partner you'll have:

• Proven HR experience within a fast-paced, commercial environment.
• Strong Employee Relations expertise, including managing complex cases and providing commercially focused advice aligned to employment legislation and HR best practice.
• Experience partnering with operational leaders, influencing stakeholders and driving positive people outcomes.
• Experience supporting organisational change, including restructures, redundancy consultations and TUPE activity.
• Excellent communication, coaching, negotiation and problem-solving skills, with the ability to build capability in others.
• CIPD Level 5 qualified (or working towards), with a full UK driving licence and willingness to travel nationally.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help..

Please note: A basic DBS check is required for this role

Qualifications:

Key Qualifications

Keywords:

HR Business Partner, HRBP, Human Resource Manager, Human Resource Business Partner, Transport