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Randstad CPE; Manchester; On-site; GBP 18,000 - 23,000; Full time

Job summary

Randstad CPE's client in Manchester is seeking a confident, customer-focused sales assistant to join the showroom team at the Arndale Shopping Centre.

In this role you will greet customers, share product knowledge, and help shoppers find their perfect mattress or bed. You’ll communicate features and benefits, assist with inquiries, and contribute to a welcoming in-store experience that supports sales goals.

Qualifications

• Experience in retail, sales, or customer service.
• Strong communication skills and a warm, engaging manner.
• Ability to work independently and as part of a small team.

Responsibilities

• Provide exceptional customer service - greeting every customer with a smile and genuine interest.
• Offer expert advice on mattresses and beds to help customers find their perfect fit.
• Explain product features, benefits, and differences to aid informed decisions.
• Close sales with a consultative, customer-first approach.
• Engage in light upselling with product recommendations alongside enquiries.
• Maintain a tidy, inviting showroom reflecting the brand's high standards.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

No fixed end date, 40 hours per week (part time role also available)

About Us

Our client is a leading specialist in mattresses and beds, dedicated to helping customers achieve their best night's sleep. From luxury mattresses to expertly designed bed frames, they pride themselves on offering comfort, quality, and honest advice.

The Role

They're looking for a confident and customer-focused

to join their friendly team at the Arndale Shopping Centre. This role is perfect for someone who enjoys connecting with people, sharing product knowledge, and creating a welcoming in-store experience.

As part of the sales team, you'll:

• Provide exceptional customer service - greeting every customer with a smile and genuine interest.
• Offer expert advice on the range of mattresses and beds, helping customers find their perfect fit.
• Confidently explain product features, benefits, and differences to support customers in making informed decisions.
• Close sales with a consultative, customer-first approach.
• Engage in light upselling - giving product suggestions/recommendations alongside their initial enquiry
• Maintain a tidy, inviting showroom that reflects the brand's high standards.

About You

You're approachable, enthusiastic, and genuinely enjoy helping people. You take pride in providing great service and are comfortable working towards sales goals without being pushy.

We'd love to hear from you if you have:

• Experience in retail, sales, or customer service.
• Strong communication skills and a warm, engaging manner.
• The ability to work both independently and as part of a small, supportive team.