Retail Sales Executive

Randstad Delivery; Greater London; On-site; GBP 22,000 - 28,000; Part time

Job summary

Randstad Delivery is seeking a friendly Sales Associate for a part-time role at Westfield Shopping Centre, London. You will greet customers, understand their needs, and guide them to the right mattresses and beds while representing the brand with confidence.

Ideal candidates have retail or customer service experience, excellent communication, and the ability to work 2 shifts per week, including weekends and evenings.

Qualifications

• Experience in retail, sales, or customer service.
• Strong communication and a warm, engaging manner.
• Able to work independently and in a small team.
• Available for at least 2 shifts per week, including weekends/evenings/holidays.

Responsibilities

• Greet customers and provide exceptional service.
• Advise on mattresses and beds to match needs.
• Explain product features and differences clearly.
• Close sales with a consultative approach and light upselling.
• Keep showroom tidy and welcoming.

Skills

Retail experience

Customer service

Communication

Team collaboration

Availability

Job description

Sales Associate (Part-Time)

Location: Westfield Shopping Centre, London

Pay: 16.00 per hour (+ commission)

Contract: Rolling, part-time (1 shift/8 hours per week)

About Us

Our client is a leading specialist in mattresses and beds, dedicated to helping customers achieve their best night's sleep. From luxury mattresses to expertly designed bed frames, they pride themselves on offering comfort, quality, and honest advice.

The Role

They're looking for a confident and customer-focused Sales Associate to join their friendly team at Westfield Shopping Centre. This role is perfect for someone who enjoys connecting with people, sharing product knowledge, and creating a welcoming in-store experience.

As part of the sales team, you'll:

• Provide exceptional customer service - greeting every customer with a smile and genuine interest.
• Offer expert advice on the range of mattresses and beds, helping customers find their perfect fit.
• Confidently explain product features, benefits, and differences to support customers in making informed decisions.
• Close sales with a consultative, customer-first approach.
• Engage in light upselling - giving product suggestions/recommendations alongside their initial enquiry
• Maintain a tidy, inviting showroom that reflects the brand's high standards.

About You

You're approachable, enthusiastic, and genuinely enjoy helping people. You take pride in providing great service and are comfortable working towards sales goals without being pushy.

We'd love to hear from you if you have:

• Experience in retail, sales, or customer service.
• Strong communication skills and a warm, engaging manner.
• The ability to work both independently and as part of a small, supportive team.
• Availability for at least 2 shifts per week, including weekends, evenings and holiday periods, as needed.