Mattress & Bed Sales Associate — Sleep Expert

Randstad CPE; Manchester; On-site; GBP 18,000 - 23,000; Full time

Job summary

Randstad CPE's client in Manchester is seeking a confident, customer-focused sales assistant to join the showroom team at the Arndale Shopping Centre.

In this role you will greet customers, share product knowledge, and help shoppers find their perfect mattress or bed. You’ll communicate features and benefits, assist with inquiries, and contribute to a welcoming in-store experience that supports sales goals.

Qualifications

• Experience in retail, sales, or customer service.
• Strong communication skills and a warm, engaging manner.
• Ability to work independently and as part of a small team.

Responsibilities

• Provide exceptional customer service - greeting every customer with a smile and genuine interest.
• Offer expert advice on mattresses and beds to help customers find their perfect fit.
• Explain product features, benefits, and differences to aid informed decisions.
• Close sales with a consultative, customer-first approach.
• Engage in light upselling with product recommendations alongside enquiries.
• Maintain a tidy, inviting showroom reflecting the brand's high standards.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Randstad CPE's client in Manchester is seeking a confident, customer-focused sales assistant to join the showroom team at the Arndale Shopping Centre.

In this role you will greet customers, share product knowledge, and help shoppers find their perfect mattress or bed. You’ll communicate features and benefits, assist with inquiries, and contribute to a welcoming in-store experience that supports sales goals.