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Fileder Filter Systems Ltd; Maidstone; On-site; GBP 18,000 - 21,000; Full time

Job summary

Fileder Filter Systems Ltd is seeking a proactive Despatch Assistant to join the Operations Department in Maidstone. You will help maintain efficient order fulfilment, packing stations, and accurate shipment documentation, contributing to secure, on-time deliveries for UK destinations.

Reporting to the Despatch Supervisor, you will support daily operations and customer satisfaction while developing your skills in a collaborative, high-standard environment.

Qualifications

• Experience in despatch/fulfilment operations.
• Ability to process orders and prepare shipments accurately.
• Commitment to timely delivery and customer satisfaction.

Responsibilities

• Processes over 100 orders daily, with 90% next-day delivery to UK destinations.
• Supports Despatch Supervisor and Operations Manager by ensuring accurate product deliveries and efficient packing.

Skills

Organised

Proactive

Reliable

Job description

Are you a proactive, organised and reliable person, with experience in despatch operations? We are seeking an enthusiastic Despatch Assistant to join our Operations Department. The department ensures the effective maintenance and development of production, technologies and facilities across all company entities, driving optimal functions and logical solutions across the business.

Within the Despatch Team, the successful candidate will have the opportunity to develop their skill set in a collaborative environment dedicated to achieving high operational standards and contributing to business success.

The Role

Reporting to the Despatch Supervisor, the Despatch Assistant contributes to the smooth operation of the Despatch Team, ensuring excellent customer satisfaction. The team processes over 100 orders daily, with 90% requiring next-day delivery, primarily to UK destinations, all of which must be delivered securely and on time.

The Despatch Assistant ensures accurate and efficient order fulfilment, managing the preparation of goods for shipment, ensuring correct documentation and maintaining well-equipped packing stations. The role is responsible for effectively supporting the Despatch Supervisor and Operations Manager in overseeing accurate and efficient product deliveries.