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Fylde Coast YMCA; Lytham St Annes; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days annual leave including Bank H0

Online learning portal access

Descripción de la vacante

Fylde Coast YMCA is seeking a Senior Referral Officer to oversee the new power-assisted exercise suite at YMCA St Annes and lead on tailored physical activity programmes and group-based activity delivery across Fylde. You will promote healthy lifestyles to community members and partners while ensuring usage data is collected professionally.

The role includes client consultations, health assessments, collaborations with GP practices, and contributing KPI data. DBS is required.

Formación

• You have a recognised exercise referral qualification L3 and above.
• You have a firm commitment to providing excellence in customer service
• You have a commitment to team-working and respect and consideration for the skills of others.
• You understand the need for confidentiality with a professional and caring approach to work.
• You enjoy working in a busy, fast paced environment.

Responsabilidades

• Undertaking client consultations and identifying appropriate physical activity opportunities
• Delivering Active Wellness sessions
• Providing health assessments to clients on adult referral programmes
• Working with local GP practices/health professionals to promote the active wellness Programmes and keep referring partners informed of scheme developments
• Utilising motivational interview techniques to maximise adherence rates
• Exploring innovative, accessible new ways of delivering physical activity opportunities
• Contributing to the production of Key Performance Indicator data through tracking, recording and monitoring client usage
• Representing the wellness team in meetings
• Assisting with the promotion of Fylde Coast YMCA health and physical activity programmes
• Covering shift patterns for leave and sickness as required

Conocimientos

Motivational interviewing

Customer service

Teamwork

Confidentiality

Educación

Exercise referral qualification L3

Descripción del empleo

Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

As a Senior Referral Officer what does the role entail:

The main focus of the role will be to oversee the new power assisted exercise suite based at YMCA St Annes and lead on the implementation of tailored physical activity programmes and the delivery of group-based activity. Working across Fylde you will also champion the benefits of a healthy lifestyle to community members and partners while ensuring usage data is generated and stored in a professional manner.

Your day will consist of …

• Undertaking client consultations and identifying appropriate physical activity opportunities
• Delivering Active Wellness sessions
• Providing health assessments to clients on adult referral programmes
• Working with local GP practices/health professionals to promote the active wellness Programmes and keep referring partners informed of scheme developments
• Utilising motivational interview techniques to maximise adherence rates
• Exploring innovative, accessible new ways of delivering physical activity opportunities
• Contributing to the production of Key Performance Indicator data through tracking, recording and monitoring client usage
• Representing the wellness team in meetings
• Assisting with the promotion of Fylde Coast YMCA health and physical activity programmes
• Covering shift patterns for leave and sickness as required

This job is for you, if…

• You have a recognised exercise referral qualification L3 and above.
• You have a firm commitment to providing excellence in customer service
• You have a commitment to team-working and respect and consideration for the skills of others.
• You understand the need for confidentiality with a professional and caring approach to work.
• You enjoy working in a busy, fast paced environment.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

Job Reference – 857STAN

Closing date for the role is Friday 9th October 2026 by 9:00am.