Senior Wellness & Activity Programs Lead

Fylde Coast YMCA; Lytham St Annes; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave including Bank H0

Online learning portal access

Job summary

Fylde Coast YMCA is seeking a Senior Referral Officer to oversee the new power-assisted exercise suite at YMCA St Annes and lead on tailored physical activity programmes and group-based activity delivery across Fylde. You will promote healthy lifestyles to community members and partners while ensuring usage data is collected professionally.

The role includes client consultations, health assessments, collaborations with GP practices, and contributing KPI data. DBS is required.

Qualifications

• You have a recognised exercise referral qualification L3 and above.
• You have a firm commitment to providing excellence in customer service
• You have a commitment to team-working and respect and consideration for the skills of others.
• You understand the need for confidentiality with a professional and caring approach to work.
• You enjoy working in a busy, fast paced environment.

Responsibilities

• Undertaking client consultations and identifying appropriate physical activity opportunities
• Delivering Active Wellness sessions
• Providing health assessments to clients on adult referral programmes
• Working with local GP practices/health professionals to promote the active wellness Programmes and keep referring partners informed of scheme developments
• Utilising motivational interview techniques to maximise adherence rates
• Exploring innovative, accessible new ways of delivering physical activity opportunities
• Contributing to the production of Key Performance Indicator data through tracking, recording and monitoring client usage
• Representing the wellness team in meetings
• Assisting with the promotion of Fylde Coast YMCA health and physical activity programmes
• Covering shift patterns for leave and sickness as required

Skills

Motivational interviewing

Customer service

Teamwork

Confidentiality

Education

Exercise referral qualification L3

Job description

Fylde Coast YMCA is seeking a Senior Referral Officer to oversee the new power-assisted exercise suite at YMCA St Annes and lead on tailored physical activity programmes and group-based activity delivery across Fylde. You will promote healthy lifestyles to community members and partners while ensuring usage data is collected professionally.

The role includes client consultations, health assessments, collaborations with GP practices, and contributing KPI data. DBS is required.