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ALPHABET PRINT LIMITED; London; Presencial; GBP 19.000 - 23.000; Jornada completa

Descripción de la vacante

Printbox London is seeking a reliable and hardworking individual to join as a Print Shop Operations Assistant in a busy, same-day digital printing environment in Tottenham, North London. The role offers full-time hours with 40 paid hours per week and full practical training.

Responsibilities include customer service, handling inquiries, quotations, orders, and payments, plus operating printing and finishing equipment after training.

Formación

• Experience in printing not required; full practical training provided.
• Experience in retail or customer service advantageous but not required.
• Willingness to learn and develop basic printing operations.

Responsabilidades

• Greet customers and deliver excellent customer service.
• Handle calls, emails, and customer enquiries.
• Prepare quotations, process orders and take payments.
• Operate digital printing and finishing equipment after training.
• Check artwork and prepare digital files for printing.
• Complete printing, cutting, laminating and finishing tasks.
• Prepare orders for collection and delivery.
• Maintain clean, organized and safe working environment.
• Learn shop opening/closing procedures and take on responsibilities.

Conocimientos

Customer service

Attention to detail

Teamwork

Multitasking

PC literacy

Herramientas

Windows OS

Adobe Acrobat

Photoshop

Descripción del empleo

Print Shop Operations Assistant - Full Training Provided

Company:

Salary: Pay will be at least the applicable National Minimum Wage or National Living Wage, depending on the employee's age, and will comply with current UK employment legislation. This is a permanent full-time position with 40 paid hours per week. All required training and working hours will be paid, including during the initial three-month probationary period. Workplace pension provided in accordance with statutory eligibility and automatic enrolment requirements. Opportunities for salary review and career progression as skills and responsibilities develop.

Print Shop Operations Assistant – Full Training Provided

Printbox London is a busy same-day digital printing business based in Tottenham, North London. We are recruiting a reliable, motivated and hardworking individual to join our growing team as a full-time Print Shop Operations Assistant.

• Employment type: Permanent, full-time
• Working hours: 40 paid hours per week
• Working pattern: Rotating shifts, including Saturdays and potential Sunday working
• Probationary period: Initial 3 months
• Training: Full practical training provided
• Career progression: Opportunity to develop into a supervisory role

About the Role:

The successful candidate will be involved in the day-to-day operation of our busy print shop, including:

• Welcoming customers and providing excellent customer service
• Handling telephone calls, emails and customer enquiries
• Preparing quotations, processing orders and taking payments
• Operating digital printing and finishing equipment after training
• Checking artwork and preparing digital files for printing
• Completing printing, cutting, laminating and other finishing tasks
• Preparing orders for customer collection and delivery
• Maintaining a clean, organised and safe working environment
• Learning shop opening and closing procedures
• Gradually taking greater responsibility for daily operations

Applicants must already be confident and proficient in using Windows PCs,

• Using Windows File Explorer confidently
• Creating, organising, copying, moving and renaming files and folders
• Downloading, uploading and managing documents
• Working with PDF, Word and image files
• Good typing skills and general computer literacy
• Ability to learn new software and digital order-processing systems

Who We Are Looking For

We are looking for someone who is:

• Reliable, punctual, responsible and hardworking
• Friendly, professional and confident communicating with customers
• Organised, with good attention to detail
• Comfortable multitasking in a busy working environment
• Willing to learn new skills and operate printing equipment
• Able to follow instructions and work independently after training
• Comfortable working as part of a team
• Flexible with working hours, including weekends

Experience and Training

Previous printing experience is not essential. Full practical training will be provided in digital printing, print finishing, artwork preparation, customer service and daily shop operations.

Experience in retail, customer service, Adobe Acrobat, Photoshop or printing would be an advantage but is not required.

Students, Young Jobseekers and Career Starters Welcome

We welcome applications from school leavers, college and university students, recent graduates, first-time jobseekers and anyone looking to develop a long-term career.

Students are welcome to apply provided they can commit to the required full-time working hours.

We also welcome suitable candidates referred through Jobcentre Plus and government youth employment programmes.

Applications are welcome from candidates of all ages and backgrounds.

Probationary Period and Career Development

The position is permanent from the start, subject to an initial three-month probationary period.

During this period, performance, attendance, reliability, customer service, computer skills and progress with training will be reviewed.

Successful candidates will have opportunities to develop additional technical skills, take on greater responsibilities and progress towards a supervisory position.

Join Printbox London

If you are confident using Windows computers, enjoy helping customers, have a positive attitude and are willing to learn, we would love to hear from you.