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Prima Group; Liverpool; On-site; GBP 23,000 - 32,000; Full time

Job summary

Prima Group in Liverpool is seeking a Community Engagement Officer to identify barriers to engagement, empower communities and develop flexible engagement structures that reflect diverse needs.

You will work with the Housing Team on the Prima Community Plans, deliver events across neighbourhoods, build partnerships and report on progress. A GCSE or equivalent is required; a driving licence is essential. We value proactive, resilient, self-motivated individuals who can drive social value.

Qualifications

• Educated to GCSE level or equivalent.
• A relevant professional qualification or recognised degree is desirable.
• Full driving licence and use of a car for work is essential.
• Positive attitude to customers.
• Demonstrates drive and resilience.
• Self-starting and self-motivated.
• Does what it takes to get the right outcome.

Responsibilities

• Identify barriers to engagement and contribute to developing a flexible engagement structure.
• Empower communities to create a voice that represents their needs.
• Make recommendations for improvement based on customer insights.
• Collaborate with internal colleagues to promote transparency through Community Engagement to support Prima’s accountability to the customer.
• Build local effective partnerships to improve services, training and work opportunities for customers and identify development or service opportunities for Prima.
• Work with the Housing Team to develop and inform the Prima Community Plans, which respond to opportunities and challenges in our neighbourhoods.
• Deliver events across our communities and promote social value cross communities.

Skills

Customer service

Stakeholder liaison

Community engagement

Communication

Education

GCSE level or equivalent

Relevant professional qualification or degree desirable

Tools

Driving licence

Job description

Customers

Initiate and encourage community cohesion by identifying barriers to engagement and contribute to the development of a flexible engagement structure that supports diversity.

Empower communities to create a voice that can tackle their needs and represent their interests.

Make recommendations for improvement based on the insight gained from customers

Work collaboratively with internal colleagues on promoting transparency through Community Engagement to support Prima’s accountability to the customer.

Build local effective partnerships to improve services, training and work opportunities for customers and identify development or service opportunities for Prima.

Neighbourhoods

Work with the Housing Team to develop and inform the Prima Community Plans, which respond to the opportunities and challenges in our neighbourhoods.

To work as part of the sustainment and cohesion team to deliver events across our communities

Identify and help secure funding and other resources for community-based initiatives / projects to support the potential within our communities.

Use national and local data trends within communities to identify priorities

Utilise internal and external funding bodies to support local groups and initiatives to tackle barriers and resident needs

Provide reports to management and capture required

Promote and capture social value cross communities

To undertake any other duties to achieve personal, team and organisational

objectives.

Educated to GCSE level or equivalent

A relevant professional qualification or recognised degree is desirable

Full driving licence and use of a car for work is essential

Positive attitude to customers.

Demonstrates drive and resilience.

Self-starting and self-motivated.

Does what it takes to get the right outcome.