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Falkirk Council; Larbert; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

PVG scheme cost covered

Job summary

Falkirk Council is seeking a dedicated Financial Inclusion Officer to support individuals and families, offering advice on welfare benefits, budgeting and money management. You will help access essential services and contribute to reducing poverty and inequalities in the community.

You will be expected to hold an IRRV Level 3 Certificate or an HNC (or equivalent) or demonstrate significant relevant experience, and may need to obtain PVG scheme membership.

Qualifications

• IRRV Level 3 Certificate in Local Taxation, Welfare Benefits and Administration or HNC or equivalent qualification, or significant relevant experience.
• Experience advising on welfare benefits, budgeting and money management.
• Strong communication skills and the ability to work with diverse groups.

Responsibilities

• Provide advice on welfare benefits, income maximisation, budgeting and money management to individuals and families.
• Assist people to access other essential services and navigate supports.
• Contribute to reducing poverty and tackling inequalities in the community.

Skills

Communication skills

Education

IRRV Level 3 Certificate in Local Taxation, Welfare Benefits and Administration

HNC or equivalent qualification

Significant relevant experience

Job description

Falkirk Council is looking for a dedicated and proactive Financial Inclusion Officer to join our team. In this role, you will support individuals and families to improve their financial wellbeing by providing advice on welfare benefits, income maximisation, budgeting, and effective money management. You will also help people access other essential services. Your work will play an important part in reducing poverty, tackle inequalities, and ensuring everyone in our community can access the support they need.

This is ideal opportunity for someone who is passionate about helping others, has strong communication skills, and enjoys working in a varied and fast‑paced environment.

This role requires an IRRV Level 3 Certificate in Local Taxation, Welfare Benefits and Administration, or an HNC (or equivalent qualification), or significant relevant experience.

This post is temporary until March 2028 due to service requirement.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership. The cost of this will be met by the preferred candidate.

For an informal discussion, please contact: Gordon Blair on 01324 503917.