Senior Financial Assessment Assistant, Pullar House, Perth - PKC14220

Perth and Kinross Council; Perth; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Generous annual leave

Flexible working

Pension scheme

Supportive team

Job summary

Perth and Kinross Council is seeking a Senior Financial Assessment Assistant on a fixed-term basis until 31 May 2027. The role involves working closely with vulnerable citizens, care providers, and partner organisations to ensure correct charging for services.

You will administer financial assessments, perform calculations, maintain records, and manage payments with accuracy. The role requires experience with financial and case management systems, invoices/payments processing, and strong

Qualifications

• Experience using financial and case management systems to manage large volumes of client information.
• Experience processing invoices and payments for care providers with high accuracy.
• Strong attention to detail and accuracy.

Responsibilities

• Support administration of financial assessments and calculations in line with legislation.
• Maintain accurate records using financial and case management systems.
• Process payments to care providers and resolve invoice queries.
• Support income collection and debt recovery actions.
• Liaise with external providers and internal stakeholders to ensure timely and correct payments.

Skills

Financial systems

Case management systems

Invoice processing

Job description

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Senior Financial Assessment Assistant (Fixed Term until 31 May 2027) - PKC14220
£28,812 - £31,346
Pullar House, Perth

Do you enjoy a challenge? Are you looking for a varied role within a busy and supportive team?

If so, we have an exciting opportunity for a Senior Financial Assessment Assistant to join the Assessment & Charging Team.
This role involves working closely with vulnerable citizens, their representatives, care providers, and partner organisations to ensure individuals are charged correctly for the care and support services they receive.
As part of the role, you will support the administration of financial assessments, carry out calculations in line with legislation and local policy, and maintain accurate records using financial and case management systems. You will also be responsible for processing payments to care providers, resolving invoice queries, liaising with external providers and internal stakeholders, and ensuring payments are made accurately and on time.
The successful candidate will also support income collection activities, including monitoring outstanding balances, undertaking debt recovery actions in accordance with Council procedures, and helping customers to manage and maintain their accounts.
This is a varied and rewarding position that requires strong organisational skills, attention to detail, and the ability to communicate effectively with a wide range of people.
Further information on what we do can be found at www.pkc.gov.uk/carecharges or by contacting Cheryl Fraser on 01738 475958 for an informal discussion.
You will bring a flexible approach to work along with a willingness to learn new things as you can also be involved in other areas within the team.
You will enjoy working in a fast-paced environment, have a person-centred approach, a good sense of humour and importantly have a proactive get up and go attitude.
Due to the team working hybrid, support will be provided however, you will need to be self-motivated and be able to identify when additional support is required.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

You will ideally have experience of working with financial and case management systems, accurately maintaining, and updating records for large volumes of client information.

Experience in processing invoices and payments for care providers, with a strong attention to detail and accuracy, would be advantageous

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities . In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours . Find out more about Perth & Kinross Council and you could soon be joining our team!

Here’s what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working , Maternity, Paternity & Adoption leave , time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full‑time employees work on site for a minimum of 2 days per week with the arrangements for part‑time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.

Our FAQs on hybrid working can be found here Hybrid working FAQs

We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

All new employees have a four‑month probationary period. Further details are available in the FAQs at How to apply for a job or apprenticeship with us .

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

Internal applicants applying for secondment must obtain line manager approval through the secondment form available under My Forms - Secondment Request Form on MyView . Please note that secondment requests are considered on a case‑by‑case basis.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on [phone] or [e-mail] to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre‑employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.