Income Maximisation and Advice Officer - Multiple Locations Across the City

The City of Edinburgh Council; Easter Howgate; On-site; GBP 34,000 - 41,000; Full time

Job summary

The City of Edinburgh Council is seeking 3 Income Maximisation & Advice Officers to join the Advice team. You will work across multiple locations in the city providing money and welfare rights advice to diverse clients, helping to maximise income and prevent homelessness.

Role involves collaborative work with DWP, NHS and voluntary sector partners; on-the-job training is provided and a commitment to continuous learning is expected.

Qualifications

• Experience of providing money advice and debt advice.
• Commitment to ongoing learning and development.
• Basic Disclosure is preferred and may be required prior to offer.

Responsibilities

• Provide income maximisation and money advice services.
• Work with locality-based colleagues to deliver high quality support.
• Develop the service to maximise accessibility and impact.

Skills

Money advice

Welfare rights advice

Debt advice

Job description

Income Maximisation & Advice Officer
Multiple Locations Across the City

Salary: £34,452 – £40,501
Hours: 36 per week, 52 weeks per year

Are you an experienced adviser, competent in money advice and/or welfare rights advice?

Keen for a new challenge joining a team that tackles and prevents poverty, that works in partnership with others and is developing links with community-based services?

The Advice team is seeking 3 Income Maximisation & Advice Officers who will work with locality-based colleagues to provide a high quality income maximisation and money advice service, working to the National Standards for Information & Advice Providers.

You will undertake advice provision across both money advice and welfare rights, while assisting colleagues and service users with all aspects of advice provision and developing the service to maximise accessibility and impact.

We are particularly keen to attract advisers with experience of providing money and debt advice.

You will work closely with other teams across the Council and with DWP, Social Security Scotland, voluntary sector, statutory services, creditors and NHS provision.

Offering a person-centred, outcome focused intervention to all age groups to tackle inequality, poverty and prevent homelessness, you will have excellent inter-personal and communication skills.

Contributing to the Council’s prevention and early intervention approaches to addressing poverty and homelessness, you will be part of a wider service area seeking to develop, deliver, and improve integrated services to individuals and households.

On the job training will be provided as we value continuous professional development. A commitment to your ongoing learning and development is expected.

This post requires a Basic Disclosure. Preferred candidates will be required to obtain the Disclosure prior to a formal offer of employment being made by the City of Edinburgh Council.

If you wish to know more about the role, please contact: [e-mail]

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be anassessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

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