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Tui Blue; Lancashire; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Starting salary £13.09/hr

Commission scheme

Holiday benefits

Health & wellbeing

Career progression

Pension & life assurance

Job summary

TUI in Blackpool is seeking a Travel Advisor to join our Retail Team. You’ll help customers choose holidays, cruises and extra products, becoming a destination expert and delivering memorable experiences.

This role involves varied shifts, including weekends and bank holidays, with training on systems to support customers both in-store and online. You’ll be rewarded with a starting rate of £13.09 per hour plus a commission scheme and benefits.

Qualifications

• Customer-focused retail travel sales.
• Strong communication and problem-solving skills.

Responsibilities

• Inspire customers and colleagues while helping them plan and book holidays and experiences.
• Aim to exceed sales targets and drive performance in a busy retail environment.
• Adapt to change and handle customer interactions face-to-face and virtually.
• Investigate and resolve questions or complaints confidently when plans don’t go as expected.
• Receive training on a range of systems to enhance product knowledge and customer service.

Job description

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Blackpool store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

• - TUI offers much more than just starting salary of £13.09 per hour
• - Be rewarded for exceeding your targets with our commission scheme
• - Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• - Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
• - Investment in your development and career progression
• - Pension scheme and life assurance

ABOUT THE JOB

• - Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• - Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• - You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• - If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• - As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.