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Highland Council; Kingussie; On-site; GBP 18,000 - 24,000; Full time

Job summary

Highland Council is recruiting a Housing Management Assistant to support tenancy matters and assist Housing Management Officers in delivering the council's housing service. The role is 35 hours per week and permanent, with salary placing normally at the first point of the scale.

The post offers the opportunity to work within a multi-disciplinary team focused on excellent customer care and continuous service development for diverse communities.

Qualifications

• Chartered Institute of Housing Level 2 Qualification or willingness to undertake within the first 12 months of employment.
• Have access to personal transport or be able to travel to meet the requirements of the post.

Responsibilities

• Support Housing Management Officers in tenancy-related matters.
• Provide a high level of customer care to tenants and clients.
• Collaborate within a multi-disciplinary housing team to develop skills and experience.

Education

Chartered Institute of Housing Level 2 Qualification

Job description

Post Title: Housing Management Assistant

Hours: 35 hours per week

Duration: Permanent

Salary placing will normally be at the first point of the scale.

Job Purpose:

Housing Management Assistants play an integral role in delivering the Highland Council’s housing service and support Housing Management Officers and Housing Options Officer in all tenancy related matters. This is an exciting opportunity to join a committed housing service that strives for consistent improvement and development with a focus on excellent customer care.

Within this role you will work as part of a multi-disciplinary housing team. This is a varied and interesting role which will develop your skills, knowledge and experience within the social housing sector.

Housing teams work with individuals and communities with diverse needs and Housing Management Assistants are vital to providing an excellent customer service to our tenants and clients.

A commitment to excellent performance and a drive to deliver for tenants and communities is a fundamental aspect of this role.

The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

Requirements

• Chartered Institute of Housing Level 2 Qualification or the willingness to undertake this within the first 12 months of employment.
• Have access to personal transport or be able to travel to meet the requirements of the post.